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The journal of personal selling & sales management : JPSSM
9
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All
ECONIS (ZBW)
9
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1
Familiarity breeds contempt : perceived service and sales complacency in business-to-business relationships
Friend, Scott B.
;
Johnson, Jeff S.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10011690133
Saved in:
2
The role of delight in driving repurchase intentions
Meyer, Tracy
;
Barnes, Donald C.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10011690136
Saved in:
3
Mixed interpretations of sales proposal signals
Johnson, Jeff S.
;
Friend, Scott B.
;
Malshe, Avinash
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 264-280
Persistent link: https://www.econbiz.de/10011565546
Saved in:
4
Contingent cross-selling and up-selling relationships with performance and job satisfaction : an MOA-theoretic examination
Johnson, Jeff S.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
1
,
pp. 51-71
Persistent link: https://www.econbiz.de/10010503891
Saved in:
5
Implicit measures in sales research
Friend, Scott B.
;
Johnson, Jeff S.
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
1
,
pp. 72-84
Persistent link: https://www.econbiz.de/10010503889
Saved in:
6
Levels of analysis and sources of data in sales research : a multilevel-multisource review
Johnson, Jeff S.
;
Friend, Scott B.
;
Horn, Bradley J.
- In:
The journal of personal selling & sales management : JPSSM
34
(
2014
)
1
,
pp. 70-86
Persistent link: https://www.econbiz.de/10010338154
Saved in:
7
Indsales model : a facet-level job satisfaction model among salespeople
Friend, Scott B.
;
Johnson, Jeff S.
;
Rutherford, Brian N.
; …
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
4
,
pp. 419-438
Persistent link: https://www.econbiz.de/10010248494
Saved in:
8
Measuring salesperson burnout : a reduced Maslach burnout inventory for sales researchers
Rutherford, Brian N.
;
Hamwi, G. Alexander
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
31
(
2011
)
4
,
pp. 429-440
Persistent link: https://www.econbiz.de/10009389585
Saved in:
9
Buyer-seller relationships within a multisource context : understanding customer defection and available alternatives
Friend, Scott B.
;
Hamwi, G. Alexander
;
Rutherford, Brian N.
- In:
The journal of personal selling & sales management : JPSSM
31
(
2011
)
4
,
pp. 383-395
Persistent link: https://www.econbiz.de/10009389591
Saved in:
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