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~person:"Gleaves, Robin"
~person:"Kleinaltenkamp, Michael"
~person:"Ulaga, Wolfgang"
~subject:"Accounting"
~subject:"Lieferantenmanagement"
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Search: subject:"Customer value"
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Accounting
Lieferantenmanagement
Customer value
21
Kundenwert
21
Betriebliche Wertschöpfung
9
Value creation
9
B-to-B-Marketing
8
Beziehungsmarketing
8
Business-to-business marketing
8
Relationship marketing
8
Supplier relationship management
8
Marketing management
7
Marketingmanagement
7
Value in use
5
Consumer behaviour
4
Konsumentenverhalten
4
Customer success management
3
Erfolgsfaktor
3
Service-Dominant Logic
3
Service-dominant logic
3
Success factor
3
Customer satisfaction
2
Customer value proposition
2
Hybrid offerings
2
Kundenzufriedenheit
2
Lebenszyklus
2
Life cycle
2
Management
2
Rechnungswesen
2
Salespeople
2
Selling
2
Servitization
2
Solution business
2
Value-based selling
2
Verkauf
2
Verkaufspersonal
2
Adaptive selling
1
Außendienst
1
Behavioral economics
1
Bibliometrics
1
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English
10
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Gleaves, Robin
Kleinaltenkamp, Michael
Ulaga, Wolfgang
Keränen, Joona
6
Eggert, Andreas
5
Anderson, James C.
4
Bates, Ken
3
Baumann, Jasmin
3
Burton, Jamie
3
Chatterjee, Sharmila C.
3
Corsaro, Daniela
3
Friend, Scott B.
3
Gligor, David M.
3
Homburg, Christian
3
Jalkala, Anne
3
Komulainen, Hanna
3
Le Meunier-FitzHugh, Kenneth
3
Malshe, Avinash
3
Aarikka-Stenroos, Leena
2
Beutin, Nikolas
2
Bonacchi, Massimiliano
2
Cabiddu, Francesca
2
He, Jiaxun
2
Kaplan, Robert S.
2
Kitshoff, Jan
2
Kuester, Sabine
2
Kumar, Nirmalya
2
Latinovic, Zoran
2
MacDonald, Emma K.
2
Menon, Ajay
2
Narus, James A.
2
Pepels, Werner
2
Perego, Paolo
2
Roemer, Ellen
2
Roth, Stefan
2
Russo, Ivan
2
Saab, Samy
2
Schmidt, Robert Christian
2
Tecklenburg, Tim
2
Terho, Harri
2
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Industrial marketing management : the international journal for industrial and high-tech firms
7
Journal of Inter-Organizational Relationships
1
Journal of marketing management : MM
1
The marketing : accounting interface
1
Source
All
ECONIS (ZBW)
10
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1
Unrealized solutions in business markets
Elgeti, Laura
;
Kleinaltenkamp, Michael
- In:
Industrial marketing management : the international …
106
(
2022
),
pp. 31-46
Persistent link: https://www.econbiz.de/10014226212
Saved in:
2
What drives the implementation of customer success management? : antecedents of customer success management from suppliers' and customers' perspectives
Kleinaltenkamp, Michael
;
Prohl-Schwenke, Katharina
; …
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 338-350
Persistent link: https://www.econbiz.de/10013259095
Saved in:
3
Rethinking customer-perceived value in business markets from an organizational perspective
Kleinaltenkamp, Michael
;
Eggert, Andreas
;
Kashyap, Vishal
; …
- In:
Journal of Inter-Organizational Relationships
28
(
2022
)
1/2
,
pp. 1-18
Persistent link: https://www.econbiz.de/10013460222
Saved in:
4
Unpacking value creation and capture in B2B relationships
Minerbo, Claudio
;
Kleinaltenkamp, Michael
;
Brito, Luiz …
- In:
Industrial marketing management : the international …
92
(
2021
),
pp. 163-177
Persistent link: https://www.econbiz.de/10012490966
Saved in:
5
Conceptualizing and communicating value in business markets : from value in exchange to value in use
Eggert, Andreas
;
Ulaga, Wolfgang
;
Frow, Pennie
;
Payne, …
- In:
Industrial marketing management : the international …
69
(
2018
),
pp. 80-90
Persistent link: https://www.econbiz.de/10011822306
Saved in:
6
Selling value in business markets : individual and organizational factors for turning the idea into action
Terho, Harri
;
Eggert, Andreas
;
Ulaga, Wolfgang
;
Haas, …
- In:
Industrial marketing management : the international …
66
(
2017
),
pp. 42-55
Persistent link: https://www.econbiz.de/10011775966
Saved in:
7
Accounting is from Mars, marketing is from Venus : establishing common ground for the concept of customer profitability
Gleaves, Robin
;
Burton, Jamie
;
Kitshoff, Jan
;
Bates, Ken
; …
- In:
The marketing : accounting interface
,
(pp. 163-181)
.
2016
Persistent link: https://www.econbiz.de/10011442636
Saved in:
8
The bonding effects of relationship value and switching costs in industrial buyer-seller relationships : an investigation into role differences
Geiger, Ingmar
;
Durand, Aurélia
;
Saab, Samy
; …
- In:
Industrial marketing management : the international …
41
(
2012
)
1
,
pp. 82-93
Persistent link: https://www.econbiz.de/10009513218
Saved in:
9
Managing customer share in key supplier relationships
Eggert, Andreas
;
Ulaga, Wolfgang
- In:
Industrial marketing management : the international …
39
(
2010
)
8
,
pp. 1346-1355
Persistent link: https://www.econbiz.de/10008807117
Saved in:
10
Accounting is from Mars, marketing is from Venus : establishing common ground for the concept of customer profitability
Gleaves, Robin
;
Burton, Jamie
;
Kitshoff, Jan
;
Bates, Ken
; …
- In:
Journal of marketing management : MM
24
(
2008
)
7/8
,
pp. 825-845
Persistent link: https://www.econbiz.de/10003768225
Saved in:
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