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~person:"Grewal, Dhruv"
~person:"Wu, Luorong"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
~subject:"Emotion"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Non-commercial literature"
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Search: subject_exact:"Consumer Behaviour"
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Subject
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Consumer behaviour
Dienstleistungsqualität
Emotion
Service quality
Konsumentenverhalten
98
Einzelhandel
23
Retail trade
23
Beziehungsmarketing
21
Relationship marketing
21
Customer satisfaction
16
Kundenzufriedenheit
16
Internet marketing
15
Online-Marketing
15
Online retailing
11
Online-Handel
11
Social Web
10
Social web
10
Ladengestaltung
9
Preismanagement
9
Pricing strategy
9
Store design
9
Viral marketing
9
Virales Marketing
9
Experiment
8
USA
7
United States
7
Advertising effects
6
Brand management
6
Gastronomie
6
Markenführung
6
Restaurant industry
6
Werbewirkung
6
Preis
5
Price
5
Theorie
5
Theory
5
online reviews
5
Advertising
4
Beschwerdemanagement
4
Brand image
4
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Online availability
All
Undetermined
59
Free
3
Type of publication
All
Article
93
Book / Working Paper
5
Type of publication (narrower categories)
All
Article in journal
Article
Non-commercial literature
Aufsatz in Zeitschrift
96
Aufsatz im Buch
4
Book section
4
Collection of articles of several authors
3
Sammelwerk
3
Arbeitspapier
2
Graue Literatur
2
Working Paper
2
Aufsatzsammlung
1
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Language
All
English
98
Author
All
Grewal, Dhruv
Wu, Luorong
Han, Heesup
114
Mattila, Anna S.
98
Lusk, Jayson L.
76
Phau, Ian
73
Gierl, Heribert
70
Khare, Arpita
68
Dwivedi, Yogesh Kumar
63
Loureiro, Sandra Maria Correia
62
Nayga, Rodolfo M.
61
Septianto, Felix
59
Belk, Russell W.
57
Jang, Soocheong
57
Wiedmann, Klaus-Peter
55
Herrmann, Andreas
54
Paul, Justin
54
Bauer, Hans H.
52
Janssen, Maarten C. W.
52
Huber, Frank
51
Bagozzi, Richard P.
49
Ko, Eunju
49
Walsh, Gianfranco
49
Laroche, Michel
48
Rock, Bram de
48
Pelsmacker, Patrick de
47
Cherchye, Laurens
46
Hollebeek, Linda D.
46
Kim, Jungkeun
45
Diamantopoulos, Adamantios
42
Sharma, Piyush
41
Bang, Nguyen
40
Thaichon, Park
40
Das, Gopal
39
Verhoef, Peter C.
39
Grunert, Klaus G.
38
Kim, Seongseop
38
Moraga-González, José Luis
38
Park, Jungkun
38
Rajagopal
38
Thøgersen, John
38
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Published in...
All
Journal of retailing
13
International journal of hospitality management
12
Journal of the Academy of Marketing Science
9
Journal of marketing
7
Journal of business research : JBR
6
Journal of consumer research : JCR ; an interdisciplinary bimonthly
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing research
5
MSI reports : working paper series
4
Psychology & marketing
4
International journal of contemporary hospitality management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of hospitality marketing & management
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of marketing research : JMR
2
Journal of service management
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
Cornell hospitality quarterly : CQ
1
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
1
Journal of service research : JSR
1
Journal of travel and tourism marketing
1
Report / Marketing Science Institute
1
Report / Marketing Science Institute / Marketing Science Institute
1
Review of marketing research
1
The Cornell hospitality quarterly
1
The journal of consumer marketing
1
The journal of product & brand management
1
Tuck School of Business working paper / Tuck School of Business at Dartmouth
1
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Source
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ECONIS (ZBW)
98
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1
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98
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date (oldest first)
1
Effectiveness of engagement initiatives across engagement platforms : a meta-analysis
Blut, Markus
;
Kulikovskaja, Viktorija
;
Hubert, Marco
; …
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
5
,
pp. 941-965
Persistent link: https://www.econbiz.de/10014336009
Saved in:
2
Understanding how music influences shopping on weekdays and weekends
Ahlbom, Carl-Philip
;
Roggeveen, Anne L.
;
Grewal, Dhruv
; …
- In:
Journal of marketing research
60
(
2023
)
5
,
pp. 987-1007
Persistent link: https://www.econbiz.de/10014384298
Saved in:
3
When and why nostalgic ads work (and do not work) : a social influence perspective
Huang, Huiling
;
Yang, Bi
;
Liu, Qing
;
Wu, Luorong
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457826
Saved in:
4
Trust the facts : the impact of reviews' written style and subject-focus on peer-to-peer accommodation consumption
Shin, Hhye Won
;
Fan, Alei
;
Wu, Luorong
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
2
,
pp. 249-276
Persistent link: https://www.econbiz.de/10014633470
Saved in:
5
How inspiring! : the impact of repurposed design on customer inspiration and repurchase intention
Wu, Luorong
;
Fan, Alei
;
Wang, Peihao
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 639-656
Persistent link: https://www.econbiz.de/10014633668
Saved in:
6
Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of service management
34
(
2023
)
4
,
pp. 657-695
Persistent link: https://www.econbiz.de/10014338199
Saved in:
7
Feeling luxe : a topic modeling × emotion detection analysis of luxury hotel experiences
Wu, Luorong
;
Yang, Wan
;
Gao, Yixing
;
Ma, Shihan
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
8
,
pp. 1425-1452
Persistent link: https://www.econbiz.de/10014424449
Saved in:
8
The impact of in-store inspirational (vs. deal-oriented) communication on spending : the importance of activating consumption goal completion
Grewal, Dhruv
;
Ahlbom, Carl-Philip
;
Noble, Stephanie M.
; …
- In:
Journal of marketing research
60
(
2023
)
6
,
pp. 1071-1094
Persistent link: https://www.econbiz.de/10014427276
Saved in:
9
How consumption ritual affects group versus solo diners
Huang, Huiling
;
Yu, Xi
;
Liu, Qing
;
Wu, Luorong
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014487563
Saved in:
10
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
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