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~person:"Han, Heesup"
~subject:"Internet marketing"
~subject:"Kundenzufriedenheit"
~subject:"Service quality"
~type_genre:"Article in journal"
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Internet marketing
Kundenzufriedenheit
Service quality
Consumer behaviour
113
Konsumentenverhalten
113
Customer satisfaction
54
Beziehungsmarketing
39
Relationship marketing
39
Hotel industry
38
Hotellerie
38
Dienstleistungsqualität
30
Brand management
23
Markenführung
23
Emotion
21
Brand image
19
Holiday behaviour
19
Markenimage
19
Urlaubsverhalten
19
Gastronomie
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Restaurant industry
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United States
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Environmental management
11
Satisfaction
11
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Tourismus
11
Umweltmanagement
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Airline
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Confidence
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Fluggesellschaft
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Vertrauen
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Brand
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Brand loyalty
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Cruise
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Environmental consciousness
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Kreuzfahrt
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Markenartikel
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Perception
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Umweltbewusstsein
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Article
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Article in journal
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59
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English
59
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Han, Heesup
Mattila, Anna S.
40
Bilgihan, Anil
20
Jang, Soocheong
20
Klaus, Philipp
20
Prentice, Catherine
19
Wong, IpKin Anthony
19
Balaji, M. S.
18
Filieri, Raffaele
18
Hyun, Sunghyup Sean
18
Loureiro, Sandra Maria Correia
18
Wu, Luorong
18
Hollebeek, Linda D.
17
Law, Chun Hung Roberts
17
Line, Nathaniel D.
17
Quach, Sara
17
Sreejesh, S.
17
Dwivedi, Yogesh Kumar
16
Prybutok, Victor R.
16
Hanks, Lydia
15
McColl-Kennedy, Janet R.
15
Park, Jungkun
15
Prayag, Girish
15
Rather, Raouf Ahmad
15
Rita, Paulo
15
Sparks, Beverley
15
Gustafsson, Anders
14
Flavián Blanco, Carlos
13
Grewal, Dhruv
13
Gursoy, Dogan
13
Khan, Imran
13
Kim, Woo Gon
13
Ahn, Jiseon
12
Carlson, Jamie
12
Gong, Taeshik
12
Ko, Eunju
12
Paul, Justin
12
Qu, Hailin
12
Söderlund, Magnus
12
Tang, Liang
12
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International journal of hospitality management
19
Journal of travel and tourism marketing
16
International journal of contemporary hospitality management
6
Journal of hospitality marketing & management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of retailing and consumer services
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of vacation marketing
2
Tourism management : research, policies, practice
2
International journal of physical distribution and logistics management
1
Journal of Contemporary Issues in Business and Government
1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
59
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1
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
2
If you don't care, I will switch : online retailers' behaviour on third-party logistics services
Abdul Hafaz Ngah
;
Thurasamy Ramayah
;
Han, Heesup
- In:
International journal of physical distribution and …
53
(
2023
)
7/8
,
pp. 813-837
Persistent link: https://www.econbiz.de/10014331839
Saved in:
3
Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
4
,
pp. 326-344
Persistent link: https://www.econbiz.de/10014369795
Saved in:
4
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
5
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
6
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
7
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
8
Assessing customer financial risk perception and attitude in the hotel industry : exploring the role of protective measures against COVID-19
Quan, Lanji
;
Al-Ansi, Amr
;
Han, Heesup
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271318
Saved in:
9
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Saved in:
10
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
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