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~person:"Jaramillo, Fernando"
~subject:"Beziehungsmarketing"
~subject:"Salespeople"
~subject:"Service quality"
~subject:"Stress"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Glossary included"
~type_genre:"Reprint"
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Search: subject_exact:"Verkäuferinnen"
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Beziehungsmarketing
Salespeople
Service quality
Stress
Verkaufspersonal
21
Selling
6
Verkauf
6
Work stress
6
Arbeitsleistung
5
Job performance
5
Relationship marketing
5
Business ethics
4
Customer satisfaction
4
Kundenzufriedenheit
4
Unternehmensethik
4
Arbeitsverhalten
3
Arbeitszufriedenheit
3
Betrieblicher Konflikt
3
Employee retention
3
Führungsstil
3
Job satisfaction
3
Leadership
3
Leadership style
3
Meta-Analyse
3
Meta-analysis
3
Mitarbeiterbindung
3
Personalführung
3
Work behaviour
3
Workplace conflict
3
meta-analysis
3
Bank
2
Betriebsklima
2
Emotion
2
Erfolgsfaktor
2
Ethical climate
2
Organisatorischer Wandel
2
Organizational change
2
Salesperson
2
Success factor
2
Turnover
2
Work climate
2
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Undetermined
8
Type of publication
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Article
21
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Article in journal
Fallstudie
Glossary included
Reprint
Aufsatz in Zeitschrift
21
Language
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English
21
Author
All
Jaramillo, Fernando
Agnihotri, Raj
35
Rapp, Adam
24
Ahearne, Michael
22
Wieseke, Jan
22
Bolander, Willy
21
Friend, Scott B.
20
Alavi, Sascha
19
Johnson, Jeff S.
19
Rutherford, Brian N.
19
Chaker, Nawar N.
18
Hughes, Douglas E.
18
Rangarajan, Deva
18
Schwepker, Charles H. <Jr.>
18
Itani, Omar S.
17
Pullins, Ellen
17
Habel, Johannes
16
Plouffe, Christopher R.
16
Schmitz, Christian
16
Evans, Kenneth R.
14
Guenzi, Paolo
14
Mallin, Michael L.
14
Mulki, Jay P.
14
Panagopoulos, Nikolaos G.
14
Bush, Alan J.
13
Hochstein, Bryan
13
Lam, Son K.
13
Lee, Nick
13
Zablah, Alex R.
13
Dugan, Riley
12
Hartmann, Nathaniel N.
12
DeCarlo, Thomas E.
11
Haas, Alexander
11
Homburg, Christian
11
Marshall, Greg W.
11
Tanner, John F.
11
Flaherty, Karen E.
10
Gabler, Colin B.
10
Onyemah, Vincent
10
Rouziou, Maria
10
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Published in...
All
The journal of personal selling & sales management : JPSSM
7
Journal of business research : JBR
5
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of business ethics : JOBE
1
Journal of business-to-business marketing
1
Journal of service research
1
Journal of strategic marketing
1
The international journal of bank marketing : IJBM
1
The international journal of human resource management
1
The service industries journal
1
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ECONIS (ZBW)
21
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1
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21
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1
Capability management control and salesperson turnover : a double-edged sword in a product complexity scenario
Bande, Belén
;
Kimura, Takuma
;
Fernández-Ferrín, Pilar
; …
- In:
Industrial marketing management : the international …
96
(
2021
),
pp. 100-112
Persistent link: https://www.econbiz.de/10013194570
Saved in:
2
Ethical climate at the frontline : a meta-analytic evaluation
Friend, Scott B.
;
Jaramillo, Fernando
;
Johnson, Jeff S.
- In:
Journal of service research
23
(
2020
)
2
,
pp. 116-138
Persistent link: https://www.econbiz.de/10012216500
Saved in:
3
Salesperson implementation of sales strategy and its impact on sales performance
Inyang, Aniefre Eddie
;
Jaramillo, Fernando
- In:
Journal of strategic marketing
28
(
2020
)
7
,
pp. 601-619
Persistent link: https://www.econbiz.de/10012313926
Saved in:
4
Achieving top performance while building collegiality in sales : it all starts with ethics
Itani, Omar S.
;
Jaramillo, Fernando
;
Chonko, Lawrence B.
- In:
Journal of business ethics : JOBE
156
(
2019
)
2
,
pp. 417-438
Persistent link: https://www.econbiz.de/10012017540
Saved in:
5
Building customer relationships while achieving sales performance results : is listening the holy grail of sales?
Itani, Omar S.
;
Goad, Emily A.
;
Jaramillo, Fernando
- In:
Journal of business research : JBR
102
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012103945
Saved in:
6
Servant leadership, proactive work behavior, and performance overall rating : testing a multilevel model of moderated mediation
Varela, Jose A.
;
Bande, Belen
;
Río Araujo, Marisa del
; …
- In:
Journal of business-to-business marketing
26
(
2019
)
2
,
pp. 177-195
Persistent link: https://www.econbiz.de/10012196284
Saved in:
7
Salesperson ambidexterity and customer satisfaction : examining the role of customer demandingness, adaptive selling, and role conflict
Agnihotri, Raj
;
Gabler, Colin B.
;
Itani, Omar S.
; …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10011690128
Saved in:
8
Meta-analyses in sales research
Johnson, Jeff S.
;
Jaramillo, Fernando
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
2
,
pp. 134-152
Persistent link: https://www.econbiz.de/10011734623
Saved in:
9
Regulation of emotions, interpersonal conflict, and job performance for salespeople
Mulki, Jay P.
;
Jaramillo, Fernando
;
Goad, Emily A.
; …
- In:
Journal of business research : JBR
68
(
2015
)
3
,
pp. 623-630
Persistent link: https://www.econbiz.de/10010496161
Saved in:
10
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
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