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~person:"Jha, Subhash"
~person:"Kim, Jong Min"
~person:"Ye, Qiang"
~subject:"Viral marketing"
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Viral marketing
Personalisierung
9
Personalization
9
Virales Marketing
9
Online retailing
7
Online-Handel
7
Internet marketing
5
Online-Marketing
5
Consumer behaviour
4
Customer satisfaction
4
Data Mining
4
Data mining
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Online reviews
4
Social Web
3
Social web
3
Hotel industry
2
Hotellerie
2
Analytic information
1
Apologetic responses
1
Artificial intelligence
1
Authenticity
1
Beschwerdemanagement
1
Bewertung
1
Bibliometrics
1
Bibliometrie
1
China
1
Complaint management
1
Consumer advice
1
Dark personality traits
1
Dauer
1
Dienstleistungsqualität
1
Distribution channel
1
Duration
1
E-commerce
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Einzelhandel
1
Electronic Commerce
1
Emotion
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Jha, Subhash
Kim, Jong Min
Ye, Qiang
Moro, Sérgio
4
Carrera, Clara
3
Law, Chun Hung Roberts
3
Law, Rob
3
Lok, Peter
3
MartÃnez-de-Albéniz, Victor
3
Sosa, Manuel
3
Sparks, Beverley
3
Aggarwal, Rohit
2
Benbasat, Izak
2
Benlian, Alexander
2
Bilgihan, Anil
2
Borghi, Matteo
2
Cenfetelli, Ronald T.
2
Chatterjee, Swagato
2
Dens, Nathalie
2
Elwalda, Abdulaziz
2
Fang, Xiao
2
Furner, Christopher P.
2
Gross, Rainer
2
Grottke, Michael
2
Gu, Bin
2
Guerreiro, João Pedro Silva Martins
2
Iacobucci, Dawn
2
Jia, Susan
2
Kim, Moon-Yong
2
Knoll, Julian
2
Korchmar, Simon
2
Kumar, Anuj
2
Kumar, Naveen
2
Kwok, Linchi
2
Li, Hengyun
2
Li, Xiaolin
2
Lis, Bettina
2
Mai, Feng
2
Mariani, Marcello M.
2
Midha, Vishal
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International journal of hospitality management
3
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
Journal of business research : JBR
1
Journal of retailing
1
The journal of services marketing
1
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ECONIS (ZBW)
9
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1
The effect of perceived threat on online service reviews
Kim, Jong Min
;
Lee, Eunkyung
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 300-312
Persistent link: https://www.econbiz.de/10014228972
Saved in:
2
Dark personalities and online reviews : a textual content analysis of review generation, consumption and distribution
Yousaf, Salman
;
Kim, Jong Min
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014304482
Saved in:
3
Impact of the length of stay at hotels on online reviews
Kim, Jong Min
;
Han, Jeongsoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1249-1269
Persistent link: https://www.econbiz.de/10013164586
Saved in:
4
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
5
Effectiveness of product recommendation framing on online retail platforms
Zhang, Junhui
;
Balaji, M. S.
;
Luo, Jun
;
Jha, Subhash
- In:
Journal of business research : JBR
153
(
2022
),
pp. 185-197
Persistent link: https://www.econbiz.de/10013534007
Saved in:
6
Relative persuasiveness of repurchase intentions versus recommendations in online reviews
Ravula, Prashanth
;
Jha, Subhash
;
Biswas, Abhijit
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 724-740
Persistent link: https://www.econbiz.de/10013535724
Saved in:
7
Differences in online reviews caused by distribution channels
Kim, Jong Min
;
Hyun, Soonchul
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012417958
Saved in:
8
The impact of e-word-of-mouth on the online popularity of restaurants : a comparison of consumer reviews and editor reviews
Zhang, Ziqiong
;
Ye, Qiang
;
Law, Rob
;
Yijun, Li
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 694-700
Persistent link: https://www.econbiz.de/10008758172
Saved in:
9
The impact of online user reviews on hotel room sales
Ye, Qiang
;
Law, Rob
;
Gu, Bin
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 180-182
Persistent link: https://www.econbiz.de/10003799073
Saved in:
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