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~person:"Kim, Wansoo"
~subject:"Kundenzufriedenheit"
~subject:"Leistungsmotivation"
~subject:"Tourism employees"
~type_genre:"Article in journal"
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Search: subject:"Zufriedenheit"
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Kundenzufriedenheit
Leistungsmotivation
Tourism employees
Customer satisfaction
14
Beziehungsmarketing
12
Relationship marketing
12
Consumer behaviour
7
Konsumentenverhalten
7
Dienstleistungsqualität
6
Service quality
6
USA
5
United States
5
Gastronomie
4
Restaurant industry
4
Airline
3
Arbeitszufriedenheit
3
Fluggesellschaft
3
Holiday behaviour
3
Job satisfaction
3
Urlaubsverhalten
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Air passenger transport
2
Air transport
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Arbeitsleistung
2
Arbeitsverhalten
2
Brand management
2
Customer service
2
Gender
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Hotel industry
2
Hotellerie
2
Job performance
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Kundenservice
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Loyalty
2
Luftverkehr
2
Markenführung
2
Passagierluftverkehr
2
Satisfaction
2
Structural equation model
2
Strukturgleichungsmodell
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Thailand
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Tourism
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Article
16
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Article in journal
Aufsatz in Zeitschrift
16
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English
16
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Kim, Wansoo
Han, Heesup
72
Karatepe, Osman M.
45
Mattila, Anna S.
36
Svensson, Göran
33
Wong, IpKin Anthony
28
Prentice, Catherine
26
Gil Saura, Irene
24
Hyun, Sunghyup Sean
24
Prybutok, Victor R.
24
Söderlund, Magnus
22
Jang, Soocheong
21
Bakker, Arnold B.
20
Bilgihan, Anil
20
Prayag, Girish
20
Shahin, Arash
20
Sharma, Piyush
20
Aksoy, Lerzan
19
Lee, Choong-Ki
19
Loureiro, Sandra Maria Correia
19
Keiningham, Timothy
18
Evanschitzky, Heiner
17
Gustafsson, Anders
17
Su, LuJun
17
Amin, Muslim
16
Balaji, M. S.
16
Barnes, Donald C.
16
Hsu, Maxwell K.
16
Law, Chun Hung Roberts
16
Park, Jungkun
16
Sparks, Beverley
16
Yi, Youjae
16
Gursoy, Dogan
15
Kim, Woo Gon
15
McColl-Kennedy, Janet R.
15
Ryu, Kisang
15
Assaker, Guy
14
Collier, Joel E.
14
Grégoire, Yany
14
Guchait, Priyanko
14
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International journal of hospitality management
5
Journal of travel and tourism marketing
5
International journal of contemporary hospitality management
2
The service industries journal
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
16
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1
Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
; …
- In:
International journal of hospitality management
80
(
2019
),
pp. 91-100
Persistent link: https://www.econbiz.de/10012058616
Saved in:
2
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
3
Halal tourism : travel motivators and customer retention
Han, Heesup
;
Al-Ansi, Amr
;
Köseoglu, Mehmet Ali
;
Lin, …
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 1012-1024
Persistent link: https://www.econbiz.de/10012179519
Saved in:
4
Bike-traveling as a growing phenomenon : role of attributes, value, satisfaction, desire, and gender in developing loyalty
Han, Heesup
;
Meng, Bo
;
Kim, Wansoo
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 91-103
Persistent link: https://www.econbiz.de/10011642653
Saved in:
5
Airport shopping : an emerging non-aviation business : triggers of traveler loyalty
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 835-845
Persistent link: https://www.econbiz.de/10011941756
Saved in:
6
The role of wellness spa tourism performance in building destination loyalty : the case of Thailand
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Jung, Heekyoung
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 595-610
Persistent link: https://www.econbiz.de/10011918022
Saved in:
7
Drivers of brand loyalty in the chain coffee shop industry
Han, Heesup
;
Nguyen, Hong Ngoc
;
Song, Hak-jun
;
Chua, Bee-Lia
- In:
International journal of hospitality management
72
(
2018
),
pp. 86-97
Persistent link: https://www.econbiz.de/10011872763
Saved in:
8
Investigating customer loyalty formation for wellness spa : individualism vs. collectivism
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Kim, Wansoo
;
Lee, …
- In:
International journal of hospitality management
67
(
2017
),
pp. 11-23
Persistent link: https://www.econbiz.de/10011785135
Saved in:
9
In-flight service performance and passenger loyalty : a cross-national (China/Korea) study of travelers using low-cost carriers
Han, Heesup
;
Hyun, Sunghyup Sean
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
31
(
2014
)
5/6
,
pp. 589-609
Persistent link: https://www.econbiz.de/10010405093
Saved in:
10
Value-driven customer share of visits
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 37-58
Persistent link: https://www.econbiz.de/10009427715
Saved in:
1
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