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~person:"Kim, Woo Gon"
~person:"Liu, Chih-Hsing"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
44
Konsumentenverhalten
44
Customer satisfaction
19
Beziehungsmarketing
13
Dienstleistungsqualität
13
Relationship marketing
13
Service quality
13
Brand image
12
Markenimage
12
Brand management
10
Markenführung
10
Viral marketing
9
Virales Marketing
9
Gastronomie
8
Holiday behaviour
8
Restaurant industry
8
Urlaubsverhalten
8
Hotel industry
7
Hotellerie
7
Tourism marketing
5
Tourismusmarketing
5
Attitude
4
Brand
4
Destination management
4
Destinationsmanagement
4
Environmental management
4
Markenartikel
4
Product quality
4
Produktqualität
4
WOM
4
satisfaction
4
Confidence
3
Emotion
3
Environmental consciousness
3
Green marketing
3
Internet marketing
3
Online retailing
3
Online-Handel
3
Online-Marketing
3
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15
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Article
19
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19
Aufsatz in Zeitschrift
19
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English
19
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Kim, Woo Gon
Liu, Chih-Hsing
Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Muskat, Birgit
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
Gursoy, Dogan
8
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International journal of hospitality management
3
Journal of air transport management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of travel and tourism marketing
2
International journal of contemporary hospitality management
1
Journal of retailing and consumer services
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The TQM journal : the international review of organizational improvement
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
19
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1
Unraveling the difference mechanism of authenticity experience in determining antecedents and consequences of destination loyalty
Fang, Yen-Po
;
Liu, Chih-Hsing
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 849-863
Persistent link: https://www.econbiz.de/10014566336
Saved in:
2
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
3
The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour
Lee, Wei-Long
;
Liu, Chih-Hsing
;
Tseng, Tzu-Wen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209505
Saved in:
4
Antecedents and consequences of new technology application behavior on word of mouth : the moderating roles of perceived interactivity
Liu, Chih-Hsing
;
Horng, Jeou-Shyan
;
Chou, Sheng-Fang
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 872-898
Persistent link: https://www.econbiz.de/10013357143
Saved in:
5
Impact of cultural contact on satisfaction and attachment : mediating roles of creative experiences and cultural memories
Li, Yong-Quan
;
Liu, Chih-Hsing
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 221-245
Persistent link: https://www.econbiz.de/10012256130
Saved in:
6
Antecedents and an outcome of customer engagement with hotel brand community on Facebook
Touni, Reham
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Ali, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 278-299
Persistent link: https://www.econbiz.de/10012201350
Saved in:
7
The role of travel experience in the structural relationships among tourists’ perceived image, satisfaction, and behavioral intentions
Liu, Xiaoming
;
Li, Jun
;
Kim, Woo Gon
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 135-146
Persistent link: https://www.econbiz.de/10011711485
Saved in:
8
The influence of recent hotel amenities and green practices on guests' price premium and revisit intention
Kim, Woo Gon
;
Li, Jun
;
Han, Jin Soo
;
Kim, Yunkyong
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
3
,
pp. 577-593
Persistent link: https://www.econbiz.de/10011702499
Saved in:
9
How airline service quality determines the quantity of repurchase intention : mediate and moderate effects of brand quality and perceived value
Chen, Lu
;
Li, Yong-Quan
;
Liu, Chih-Hsing
- In:
Journal of air transport management
75
(
2019
),
pp. 185-197
Persistent link: https://www.econbiz.de/10012112383
Saved in:
10
The influence of tourists' expectations on purchase intention : linking marketing strategy for low-cost airlines
Chiu, Su-Chin
;
Liu, Chih-Hsing
;
Tu, Jin-Hua
- In:
Journal of air transport management
53
(
2016
),
pp. 226-234
Persistent link: https://www.econbiz.de/10011546530
Saved in:
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