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~person:"Lee, Choong-Ki"
~person:"Sloane, Peter J."
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Search: subject:"Zufriedenheit"
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Dienstleistungsqualität
Customer satisfaction
19
Kundenzufriedenheit
19
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13
Job satisfaction
13
Beziehungsmarketing
9
Relationship marketing
9
Big event
7
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trust
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Article
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Article in journal
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Lee, Choong-Ki
Sloane, Peter J.
Han, Heesup
34
Prentice, Catherine
23
Mattila, Anna S.
21
Prybutok, Victor R.
21
Sharma, Piyush
17
Wong, IpKin Anthony
16
Shahin, Arash
14
Söderlund, Magnus
14
Balaji, M. S.
13
McColl-Kennedy, Janet R.
13
Bilgihan, Anil
12
Gustafsson, Anders
12
Grégoire, Yany
11
Ali, Faizan
10
Amin, Muslim
10
Guchait, Priyanko
10
Hyun, Sunghyup Sean
10
Jang, Soocheong
10
Karatepe, Osman M.
10
Ladhari, Riadh
10
Quach, Sara
10
Sparks, Beverley
10
Sreejesh, S.
10
Su, LuJun
10
Ashill, Nicholas J.
9
Gong, Taeshik
9
Hsu, Cathy H. C.
9
Hsu, Maxwell K.
9
Izogo, Ernest Emeka
9
Kim, Woo Gon
9
Qin, Hong
9
Roy, Sanjit
9
Torres, Edwin N.
9
Van Vaerenbergh, Yves
9
Akroush, Mamoun N.
8
Auh, Seigyoung
8
Bujisic, Milos
8
Edvardsson, Bo
8
Gruber, Thorsten
8
Gursoy, Dogan
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Journal of travel and tourism marketing
4
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
7
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1
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
2
Identifying antecedents and outcomes of festival satisfaction : the case of a cosmetics & beauty expo
Song, Hak-jun
;
Bae, So Young
;
Lee, Choong-Ki
- In:
International journal of contemporary hospitality management
29
(
2017
)
3
,
pp. 947-965
Persistent link: https://www.econbiz.de/10011702103
Saved in:
3
Factors affecting international event visitors' behavioral intentions : the moderating role of attachment avoidance
Kim, Myung-Ja
;
Lee, Choong-Ki
;
Petrick, James F.
;
Hahn, …
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1027-1042
Persistent link: https://www.econbiz.de/10011941836
Saved in:
4
Determining the attributes of casino customer satisfaction : applying impact-range performance and asymmetry analyses
Back, Ki-Joon
;
Lee, Choong-Ki
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 747-760
Persistent link: https://www.econbiz.de/10011387027
Saved in:
5
Investigating relationships among festival quality, satisfaction, trust, and support : the case of an oriental medicine festival
Song, Hak-jun
;
Lee, Choong-Ki
;
Kim, Myungja
;
Bendle, …
- In:
Journal of travel and tourism marketing
31
(
2014
)
1/2
,
pp. 211-228
Persistent link: https://www.econbiz.de/10010361782
Saved in:
6
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
7
Investigating differences in antecedents to value between first-time and repeat festival-goers
Lee, Jin-soon
;
Lee, Choong-Ki
;
Yoon, Yooshik
- In:
Journal of travel and tourism marketing
26
(
2009
)
7
,
pp. 688-702
Persistent link: https://www.econbiz.de/10003930963
Saved in:
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