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~person:"McFadden, Kathleen L."
~subject:"Hospital"
~subject:"Kundenzufriedenheit"
~subject:"Lean management"
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Search: subject:"quality management"
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Hospital
Kundenzufriedenheit
Lean management
Quality management
14
Qualitätsmanagement
14
Dienstleistungsqualität
10
Krankenhaus
10
Service quality
10
Gesundheitsversorgung
6
Health care
6
Lean Management
5
Patienten
5
Patients
5
USA
5
United States
5
Lean
4
Lean Production
4
Lean production
4
Six Sigma
4
healthcare
4
patient safety
4
Business process management
3
Gesundheitswesen
3
Health care system
3
Prozessmanagement
3
quality management
3
Arbeitsschutz
2
Crossroads
2
Customer satisfaction
2
Firm performance
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Führungsstil
2
Knowledge management
2
Leadership style
2
Lieferkette
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Occupational safety
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Patient safety
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Supply chain
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Unternehmenserfolg
2
Wissensmanagement
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supply chains
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12
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McFadden, Kathleen L.
Antony, Jiju
71
Garza-Reyes, Jose Arturo
17
Cudney, Elizabeth A.
15
Sodhi, Harsimran Singh
13
Furterer, Sandra L.
12
Chiarini, Andrea
11
McDermott, Olivia
10
Rathi, Rajeev
10
Shahin, Arash
10
Töpfer, Armin
10
Dahm, Markus H.
9
Gowen, Charles, III.
9
Laureani, Alessandro
9
Shokri, Alireza
9
Bhat, Shreeranga
8
Cherrafi, Anass
8
Singh, Bikram Jit
8
Sony, Michael
8
Swarnakar, Vikas
8
Doordarshi Singh
7
Haindl, Christoph
7
Kumar, Vikas
7
Madhani, Pankaj M.
7
Prybutok, Victor R.
7
Sunder M., Vijaya
7
Dietrich, Martin
6
Gijo, E. V.
6
Singh, Mahipal
6
Sreedharan, V. Raja
6
Tortorella, Guilherme Luz
6
Dahlgaard, Jens Jörn
5
Dwivedi, Yogesh Kumar
5
Fredendall, Lawrence D.
5
Garg, Dixit
5
Godinho Filho, Moacir
5
Gremyr, Ida
5
Kaswan, Mahender Singh
5
Marimon, Frederic
5
Medeiros, Denise Dumke de
5
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Health care management review : HCM review
3
Journal of operations management
3
Quality management journal : QMJ
2
American journal of business : applying research to practice ; AJB
1
International journal of production economics
1
Journal of service management
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
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1
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
2
An exploratory analysis for Lean and Six Sigma implementation in hospitals : together is better?
Lee, Jung Young
;
McFadden, Kathleen L.
;
Gowen, Charles, III.
- In:
Health care management review : HCM review
43
(
2018
)
3
,
pp. 182-192
Persistent link: https://www.econbiz.de/10011881323
Saved in:
3
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
Saved in:
4
Improving service operations : linking safety culture to hospital performance
Stock, Gregory N.
;
McFadden, Kathleen L.
- In:
Journal of service management
28
(
2017
)
1
,
pp. 57-84
Persistent link: https://www.econbiz.de/10011654987
Saved in:
5
Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
Saved in:
6
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
7
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
8
Process quality and patient safety outcomes in hospitals
McFadden, Kathleen L.
;
Stock, Gregory
;
Gowen, Charles, III.
- In:
Research in the decision sciences for global business : …
,
(pp. 189-200)
.
2015
Persistent link: https://www.econbiz.de/10011896844
Saved in:
9
Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
Saved in:
10
Contrasting continuous quality improvement, Six Sigma, and lean management for enhanced outcomes in US hospitals
Gowen, Charles, III.
;
McFadden, Kathleen L.
;
Settaluri, …
- In:
American journal of business : applying research to …
27
(
2012
)
2
,
pp. 133-153
Persistent link: https://www.econbiz.de/10009711428
Saved in:
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