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~person:"McFadden, Kathleen L."
~subject:"Hospital"
~subject:"Kundenzufriedenheit"
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Search: subject:"quality management"
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Hospital
Kundenzufriedenheit
Quality management
14
Qualitätsmanagement
14
Dienstleistungsqualität
10
Krankenhaus
10
Service quality
10
Gesundheitsversorgung
6
Health care
6
Lean Management
5
Lean management
5
Patienten
5
Patients
5
USA
5
United States
5
Lean
4
Lean Production
4
Lean production
4
Six Sigma
4
healthcare
4
patient safety
4
Business process management
3
Gesundheitswesen
3
Health care system
3
Prozessmanagement
3
quality management
3
Arbeitsschutz
2
Crossroads
2
Customer satisfaction
2
Firm performance
2
Führungsstil
2
Knowledge management
2
Leadership style
2
Lieferkette
2
Occupational safety
2
Patient safety
2
Supply chain
2
Unternehmenserfolg
2
Wissensmanagement
2
supply chains
2
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Article
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1
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English
11
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McFadden, Kathleen L.
Shahin, Arash
9
Gowen, Charles, III.
8
Antony, Jiju
7
Prybutok, Victor R.
7
Cudney, Elizabeth A.
6
Dietrich, Martin
6
Bhat, Shreeranga
5
Dwivedi, Yogesh Kumar
5
Gremyr, Ida
5
Marimon, Frederic
5
Medeiros, Denise Dumke de
5
Tucker, Anita L.
5
Gijo, E. V.
4
He, Zhen
4
Helmig, Bernd
4
Johnson, Dana M.
4
Lee, Jung Young
4
Li, Jun
4
Melo, Fagner José Coutinho de melo
4
Park, Sang-June
4
Rahman, Zillur
4
Russell, Roberta S.
4
Siciliani, Luigi
4
Sweis, Rateb J.
4
Talib, Faisal
4
Bonfanti, Angelo
3
Carvalho, Raíssa Souto Maior Corrêa de
3
Chakraborty, Subhajit
3
Chandrasekaran, Aravind
3
Chen, Shun-Hsing
3
Choi, Beom Joon
3
D'Souza, Sunil
3
Dabestani, Reza
3
Dahlgaard, Jens Jörn
3
Fitzgerald, Gerard
3
Gravelle, Hugh
3
Hellmann, Wolfgang
3
Hopp, Wallace J.
3
Jnanesh, N. A.
3
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Health care management review : HCM review
3
Journal of operations management
3
Quality management journal : QMJ
2
International journal of production economics
1
Journal of service management
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
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1
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
2
An exploratory analysis for Lean and Six Sigma implementation in hospitals : together is better?
Lee, Jung Young
;
McFadden, Kathleen L.
;
Gowen, Charles, III.
- In:
Health care management review : HCM review
43
(
2018
)
3
,
pp. 182-192
Persistent link: https://www.econbiz.de/10011881323
Saved in:
3
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
Saved in:
4
Improving service operations : linking safety culture to hospital performance
Stock, Gregory N.
;
McFadden, Kathleen L.
- In:
Journal of service management
28
(
2017
)
1
,
pp. 57-84
Persistent link: https://www.econbiz.de/10011654987
Saved in:
5
Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
Saved in:
6
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
7
Process quality and patient safety outcomes in hospitals
McFadden, Kathleen L.
;
Stock, Gregory
;
Gowen, Charles, III.
- In:
Research in the decision sciences for global business : …
,
(pp. 189-200)
.
2015
Persistent link: https://www.econbiz.de/10011896844
Saved in:
8
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
9
Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
Saved in:
10
Knowledge management as a mediator for the efficacy of transformational leadership and
quality
management
initiatives in US health care
Gowen, Charles, III.
;
Henagan, Stephanie C.
;
McFadden, …
- In:
Health care management review : HCM review
34
(
2009
)
2
,
pp. 129-140
Persistent link: https://www.econbiz.de/10003839586
Saved in:
1
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