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~person:"O'Cass, Aron"
~person:"Shobeiri, Saeed"
~subject:"Customer satisfaction"
~subject:"E-Business"
~subject:"Event-Marketing"
~subject:"Online-Handel"
~subject:"experiential values"
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Customer satisfaction
E-Business
Event-Marketing
Online-Handel
experiential values
Website
11
Consumer behaviour
8
Konsumentenverhalten
8
Online retailing
7
Dienstleistungsqualität
5
Service quality
5
Beziehungsmarketing
4
Kundenzufriedenheit
4
Relationship marketing
4
Australia
3
Australien
3
E-commerce
3
Electronic Commerce
3
Event marketing
2
Internet marketing
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Online-Marketing
2
Professional sports
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Viral marketing
2
Virales Marketing
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Assistive intent
1
Benutzerschnittstelle
1
Bewertung
1
Brand image
1
Canada
1
Confidence
1
Corporate culture
1
Corporate reputation
1
Cultural identity
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Dienstleistungsmarketing
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E-retailer
1
Einzelhandel
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Evaluation
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Firmenimage
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Kanada
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O'Cass, Aron
Shobeiri, Saeed
Laroche, Michel
8
Mazaheri, Ebrahim
6
Usman, Osly
6
Akram, Umair
5
Barrio-García, Salvador del
5
Lennon, Sharron J.
5
Carlson, Jamie
4
Head, Milena
4
Kumar, Vikas
4
Parsad, Chandan
4
Prashar, Sanjeev
4
Ahuja, Vandana
3
Ballantine, Paul W.
3
Bilgihan, Anil
3
Che, Tong
3
Crespo-Almendros, Esmeralda
3
Cyr, Dianne J.
3
Dholakia, Ruby R.
3
Emrich, Oliver
3
Ha, Young
3
Im, Hyunjoo
3
Jeong, Miyoung
3
Kalia, Prateek
3
Khan, Mohammed Naved
3
Kim, Minjeong
3
Kiran, Ravi
3
Küster, Inés
3
Lee, Su-fang
3
Limbu, Yam B.
3
Loginova, Oksana
3
Luo, Xin
3
Misra, Richa
3
Mohd-Any, Amrul Asraf
3
Morath, Florian
3
Münster, Johannes
3
Pedersen, Paul M.
3
Pereira, Hélia Gonçalves
3
Rita, Paulo
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Australasian marketing journal
1
Electronic markets : the international journal on networked business
1
International journal of retail & distribution management
1
Journal of marketing communications
1
Journal of marketing theory and practice
1
Journal of retailing and consumer services
1
The journal of services marketing
1
The service industries journal
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ECONIS (ZBW)
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1
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
Saved in:
2
Creating the right customer experience online : the influence of culture
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing communications
24
(
2018
)
3
,
pp. 270-290
Persistent link: https://www.econbiz.de/10011852960
Saved in:
3
How would the e-retailer’s website personality impact customers’ attitudes toward the site?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing theory and practice
23
(
2015
)
4
,
pp. 388-401
Persistent link: https://www.econbiz.de/10011340225
Saved in:
4
Improving customer website involvement through experiential marketing
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 885-900
Persistent link: https://www.econbiz.de/10010394605
Saved in:
5
Shaping e-retailer's website personality : the importance of experiential marketing
Shobeiri, Saeed
;
Laroche, Michel
;
Mazaheri, Ebrahim
- In:
Journal of retailing and consumer services
20
(
2013
)
1
,
pp. 102-110
Persistent link: https://www.econbiz.de/10009702203
Saved in:
6
An e-retailing assessment of perceived website-service innovativeness : implications for website quality evaluations, loyalty and word of mouth
O'Cass, Aron
;
Carlson, Jamie
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 28-36
Persistent link: https://www.econbiz.de/10009508012
Saved in:
7
Creating commercially compelling website-service encounters : an examination of the effect of website-service interface performance components on flow experiences
Carlson, Jamie
;
O'Cass, Aron
- In:
Electronic markets : the international journal on …
21
(
2011
)
4
,
pp. 237-253
Persistent link: https://www.econbiz.de/10009405904
Saved in:
8
Exploring the relationships between e-service quality, satisfaction, attitudes and behaviours in content-driven e-service web sites
Carlson, Jamie
;
O'Cass, Aron
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 112-127
Persistent link: https://www.econbiz.de/10003990882
Saved in:
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