//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Ostrom, Amy L."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungen"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistung
7
Services
7
Dienstleistungssektor
5
Service industry
5
Consumer behaviour
4
Konsumentenverhalten
4
transformative service research
4
Dienstleistungsqualität
3
Service quality
3
Beziehungsmarketing
2
Customer satisfaction
2
Dienstleistungsmarketing
2
Kundenzufriedenheit
2
Relationship marketing
2
Services marketing
2
machine learning
2
service research priorities
2
stakeholders
2
Big Data
1
Big data
1
Brand
1
Brand management
1
Connected services
1
Customer service
1
Environment
1
Forschung
1
Führungskräfte
1
Innovation
1
Intelligent object
1
Interdisciplinary research
1
Interdisziplinäre Forschung
1
International
1
Kundenservice
1
Managers
1
Markenartikel
1
Markenführung
1
Nachhaltige Entwicklung
1
New service type
1
Research
1
Scientists
1
more ...
less ...
Online availability
All
Undetermined
3
Free
1
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Aufsatz im Buch
1
Book section
1
Language
All
English
7
Author
All
Ostrom, Amy L.
Corsten, Hans
24
Edvardsson, Bo
21
Bruhn, Manfred
20
Gössinger, Ralf
19
Witell, Lars
17
Gustafsson, Anders
15
Görg, Holger
14
Vargo, Stephen L.
13
Gallouj, Fai͏̈z
12
Kowalkowski, Christian
12
Haller, Sabine
11
Miles, Ian D.
11
Polese, Francesco
11
Amiti, Mary
10
Crinò, Rosario
10
Grönroos, Christian
10
Hipp, Christiane
10
Kristensson, Per
10
Lusch, Robert F.
10
Berry, Leonard L.
9
Ganz, Walter
9
Jaakkola, Elina
9
Maglio, Paul P.
9
Markusen, James R.
9
Meyer, Anton
9
Parasuraman, A.
9
Patrício, Lia
9
Richter, Magnus
9
Rubalcaba-Bermejo, Luis
9
Spohrer, James C.
9
Tronvoll, Bård
9
Bienzeisler, Bernd
8
Brown, Stephen Walter
8
Geishecker, Ingo
8
Hadwich, Karsten
8
Helkkula, Anu
8
Krcmar, Helmut
8
Leimeister, Jan Marco
8
Paluch, Stefanie
8
Reichwald, Ralf
8
more ...
less ...
Published in...
All
Journal of service research
3
Journal of service research : JSR
2
Kellogg on branding : the marketing faculty of the Kellogg School of Management
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Consumers on the job : contextualization crafting in expert services
Azzari, Courtney Nations
;
Anderson, Laurel
;
Mende, Martin
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
Saved in:
2
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
3
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
4
"Futurizing" smart service : implications for service researchers and managers
Wuenderlich, Nancy V.
;
Heinonen, Kristina
;
Ostrom, Amy L.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 442-447
Persistent link: https://www.econbiz.de/10011418323
Saved in:
5
Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
6
Moving forward and making a difference : research priorities for the science of service
Ostrom, Amy L.
;
Bitner, Mary Jo
;
Brown, Stephen Walter
; …
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 4-36
Persistent link: https://www.econbiz.de/10003959014
Saved in:
7
Service branding
Ostrom, Amy L.
;
Iacobucci, Dawn
;
Morgan, Felicia N.
- In:
Kellogg on branding : the marketing faculty of the …
,
(pp. 186-200)
.
2005
Persistent link: https://www.econbiz.de/10003285391
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->