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~person:"Prentice, Catherine"
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Beziehungsmarketing
30
Relationship marketing
30
Dienstleistungsqualität
26
Service quality
26
Consumer behaviour
24
Konsumentenverhalten
24
Customer satisfaction
22
Kundenzufriedenheit
22
Gambling
16
Glücksspiel
16
Intelligence
11
Intelligenz
11
Brand management
9
Markenführung
9
Customer engagement
8
Emotion
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Brand image
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Markenimage
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Artificial intelligence
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Customer loyalty
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Emotional intelligence
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Künstliche Intelligenz
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Southeast Asia
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Südostasien
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Arbeitsleistung
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Customer integration
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Customer service
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Hotel industry
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Hotellerie
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Job performance
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Kundenintegration
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Kundenservice
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Tourism industry
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Tourismuswirtschaft
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Casinos
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Customer retention
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Kundenbindung
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Prentice, Catherine
Weber, Jürgen
434
Bruhn, Manfred
423
Fabozzi, Frank J.
322
Homburg, Christian
305
Meffert, Heribert
293
Becker, Wolfgang
271
Van Reenen, John
270
Corsten, Hans
256
Bloom, Nicholas
252
Wildemann, Horst
252
Wright, Mike
250
Horváth, Péter
236
Cheng, T. C. E.
227
Herstatt, Cornelius
226
McAleer, Michael
220
Van Wassenhove, Luk N.
209
Choi, Tsan-Ming
198
Scheer, August-Wilhelm
198
Audretsch, David B.
195
Vrontis, Demetris
195
Burmann, Christoph
192
Mitchell, Olivia S.
192
Schaltegger, Stefan
185
Esch, Franz-Rudolf
181
Gleich, Ronald
181
Albach, Horst
179
Gassmann, Oliver
178
Krcmar, Helmut
178
Ahlert, Dieter
177
Pond, George A.
176
Kotler, Philip
175
Pepels, Werner
175
Schäffer, Utz
175
Budhwar, Pawan S.
173
Nijkamp, Peter
172
Becker, Jörg
171
Eichengreen, Barry
171
Gunasekaran, Angappa
171
Kraus, Sascha
171
Hall, Bronwyn H.
170
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Journal of retailing and consumer services
18
International journal of hospitality management
6
Journal of business research : JBR
3
Journal of hospitality marketing & management
3
Services marketing quarterly
3
International journal of contemporary hospitality management
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of strategic marketing
2
Knowledge management research & practice : KMRP ; an official journal of the OR Society
2
Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of vacation marketing
1
Journal of vacation marketing : an international journal
1
Logistics
1
The journal of brand management : an international journal
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The journal of business & industrial marketing
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The service industries journal
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Tourism management perspectives : TMP
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1
Identifying an optimal model for blockchain technology adoption in the agricultural sector
Maniam, Peter Sasitharan Gandhi
;
Prentice, Catherine
; …
- In:
Logistics
7
(
2023
)
3
,
pp. 1-19
relevant practitioners to improve the supply chain
management
for agriculture business. The findings can also inform a new …
Persistent link: https://www.econbiz.de/10014414026
Saved in:
2
Supply chain
management
in the insurance industry : symmetrical and asymmetrical analysis
Prentice, Catherine
;
Dominique-Ferreira, Sergio
;
Wang, …
- In:
The journal of business & industrial marketing
38
(
2023
)
11
,
pp. 2505-2518
Persistent link: https://www.econbiz.de/10014472004
Saved in:
3
Engaging with intelligent voice assistants for wellbeing and brand attachment
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
; …
- In:
The journal of brand management : an international journal
30
(
2023
)
5
,
pp. 449-460
Persistent link: https://www.econbiz.de/10014372615
Saved in:
4
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
5
Want to feel better, share what you know
Prentice, Catherine
;
Zeidan, Susan
;
Nguyen Tuyet-Mai
- In:
Knowledge management research & practice : KMRP ; an …
21
(
2023
)
5
,
pp. 1008-1019
Persistent link: https://www.econbiz.de/10014369748
Saved in:
6
Artificial intelligence as a boundary-crossing object for employee engagement and performance
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lin, Zhiwei
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014303366
Saved in:
7
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
8
Shaping destination marketing with norms and personality
Wasaya, Allah
;
Prentice, Catherine
;
Hsiao, Aaron
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014462163
Saved in:
9
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
10
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
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