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~person:"Ryan, Gerard"
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Search: person:"Valverde, Mireia"
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Consumer behaviour
5
Konsumentenverhalten
5
Waiting
3
Beziehungsmarketing
2
Call centre
2
Callcenter
2
Customer satisfaction
2
Dienstleistungsqualität
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Emotion
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Relationship marketing
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Service quality
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Spain
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Spanien
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Advertising effects
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Arbeitsbedingungen
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Collective consumption
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Consumer-behaviour
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Ryan, Gerard
Aparicio-Valverde, Mireia
30
Valverde, Mireia
23
Trullen, Jordi
9
Mottweiler, Hannelore
6
Schönauer, Annika
6
Gorjup, María Tatiana
5
Shire, Karen A.
5
Brewster, Chris
4
Mar Pàmies, Maria del
4
Farndale, Elaine
3
Papaoikonomou, Eleni
3
Aparicio I-Valverde, Mireia
2
Bonache, Jaime
2
Casc¾n-Pereira, RosalYa
2
Cascón-Pereira, Rosalía
2
Celma, M. Dolors
2
Gil, María dels Ángels
2
Heraty, Noreen
2
Kabst, Rüdiger
2
Mayne, Lesley
2
Mirfakhar, Atieh S.
2
Morley, Michael
2
Morley, Michael J.
2
Scullion, Hugh
2
Stirpe, Luigi
2
Tregaskis, Olga
2
Angels Gil-Estallo, Maria dels
1
Batt, Resemary
1
Boada-Cuerva, Maria
1
Bondarouk, Tanya
1
Bono, Andrea del
1
Bos‐Nehles, Anna
1
Cascon-Pereira, Rosalia
1
Chicu, Dorina
1
Gil, M. dels Àngels
1
Gorjup, María
1
Hassan, Nadima
1
Henry, Laura
1
Hernandez-Maskivker, Gilda-María
1
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Journal of European industrial training
3
International advances in economic research : IAER ; an official publication of the International Atlantic Economic Society
2
International journal of consumer studies
2
Journal of business ethics : JOBE
2
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
2
The international journal of human resource management
2
Tourism management : research, policies, practice
2
Boletín de estudios económicos
1
International Advances in Economic Research
1
International journal of contemporary hospitality management
1
Journal of Business Ethics
1
Journal of electronic commerce research : JECR
1
Journal of service theory and practice : JSTP
1
The journal of services marketing
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ECONIS (ZBW)
11
OLC EcoSci
9
RePEc
2
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1
A reference-dependent approach to WTP for priority
Hernandez-Maskivker, Gilda-María
;
Nicolau, Juan L.
; …
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 165-172
Persistent link: https://www.econbiz.de/10011987892
Saved in:
2
Challenging conventional wisdom : positive waiting
Ryan, Gerard
;
Hernández-Maskivker, Gilda-María
; …
- In:
Tourism management : research, policies, practice
64
(
2018
),
pp. 64-72
Persistent link: https://www.econbiz.de/10011774894
Saved in:
3
What is going on when nothing is going on? : exploring the role of the consumer in shaping waiting situations
Mar Pàmies, Maria del
;
Ryan, Gerard
; …
- In:
International journal of consumer studies
40
(
2016
)
2
,
pp. 211-219
Persistent link: https://www.econbiz.de/10011488489
Saved in:
4
How intervention can empower children as consumers in dealing with advertising
Mar Pàmies, Maria del
;
Ryan, Gerard
; …
- In:
International journal of consumer studies
40
(
2016
)
5
,
pp. 601-609
Persistent link: https://www.econbiz.de/10011620133
Saved in:
5
Uncovering the silent language of waiting
Mar Pàmies, Maria del
;
Ryan, Gerard
; …
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 427-436
Persistent link: https://www.econbiz.de/10011615473
Saved in:
6
Insights into emotional contagion and its effects at the hotel front desk
Ustrov, Yury
;
Aparicio-Valverde, Mireia
;
Ryan, Gerard
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2285-2309
Persistent link: https://www.econbiz.de/10011567315
Saved in:
7
The service-profit chain in call centre services
Chicu, Dorina
;
Aparicio-Valverde, Mireia
;
Ryan, Gerard
; …
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
5
,
pp. 616-641
Persistent link: https://www.econbiz.de/10011599111
Saved in:
8
WWW=wait, wait, wait : emotional reactions to waiting on the Internet
Ryan, Gerard
;
Mar Pàmies, Maria del
; …
- In:
Journal of electronic commerce research : JECR
16
(
2015
)
4
,
pp. 261-275
Persistent link: https://www.econbiz.de/10011411256
Saved in:
9
Talent management in Spanish medium-sized organisations
Aparicio-Valverde, Mireia
;
Scullion, Hugh
;
Ryan, Gerard
- In:
The international journal of human resource management
24
(
2013
)
9
,
pp. 1832-1852
Persistent link: https://www.econbiz.de/10009751274
Saved in:
10
Articulating the meanings of collective experiences of ethical consumption
Papaoikonomou, Eleni
;
Aparicio-Valverde, Mireia
;
Ryan, …
- In:
Journal of business ethics : JOBE
110
(
2012
)
1
,
pp. 15-32
Persistent link: https://www.econbiz.de/10009664016
Saved in:
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