//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Sankar, Jeganathan Gomathi"
~person:"Trimetsoontorn, Jirasek"
~subject:"Dienstleistung"
~subject:"customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Service quality"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistung
customer satisfaction
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
9
Kundenzufriedenheit
9
Consumer behaviour
6
Konsumentenverhalten
6
Beziehungsmarketing
4
Relationship marketing
4
Thailand
4
Hotel industry
3
Hotellerie
3
service quality
3
Bangkok MRT
2
E-commerce
2
Electronic Commerce
2
Innovation
2
Online retailing
2
Online-Handel
2
behavioural intentions
2
customer loyalty
2
,delivery problem
1
Brand image
1
Corporate reputation
1
Dienstleistungssektor
1
Domestic care
1
Electric power industry
1
Elektrizitätswirtschaft
1
Ernährungssicherung
1
Firmenimage
1
Food
1
Food safety
1
Food security
1
Häusliche Pflege
1
Immaterielle Güter
1
Immaterielle Werte
1
Innovative delivery
1
Intangible assets
1
Intangible goods
1
more ...
less ...
Online availability
All
Free
3
Undetermined
1
Type of publication
All
Article
8
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Language
All
English
8
Author
All
Sankar, Jeganathan Gomathi
Trimetsoontorn, Jirasek
Bruhn, Manfred
8
Edvardsson, Bo
5
Huang, Ming-Hui
5
Wirtz, Jochen
5
Benkenstein, Martin
4
Fongsuwan, Wanno
4
Francis, Sebastian K.
4
Gallan, Andrew S.
4
Gerstner, Eitan
4
Ha Thu Nguyen
4
McColl-Kennedy, Janet R.
4
Paluch, Stefanie
4
Roberts-Lombard, Mornay
4
Rust, Roland T.
4
Shahin, Arash
4
Stauss, Bernd
4
Vinh Van Thai
4
Anderson, Sidney
3
Baber, Hasnan
3
Bitner, Mary Jo
3
Blau, Benjamin
3
Brown, Stephen Walter
3
Calabrese, Armando
3
Carey, Robin
3
Chase, Richard B.
3
Chen, Lisa Y.
3
Chen, Rachel R.
3
Chen, Shun-Hsing
3
Debo, Laurens G.
3
Etemad-Sajadi, Reza
3
Falk, Tomas
3
Gouthier, Matthias
3
Gustafsson, Anders
3
Helkkula, Anu
3
Huiskonen, Janne
3
Jaakkola, Elina
3
Karppinen, Henri
3
Keiningham, Timothy
3
Klaus, Philipp
3
more ...
less ...
Published in...
All
Journal for global business advancement : JGBA
4
Journal of Contemporary Issues in Business and Government
3
Research journal of business management
1
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service factors influence on customer satisfaction in innovative e-commerce
Sankar, Jeganathan Gomathi
;
Surya H
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 651-656
Persistent link: https://www.econbiz.de/10012506260
Saved in:
2
Customer perception about innovative safety food delivery during lockdown
Sankar, Jeganathan Gomathi
;
Naveenkumar S
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 657-660
Persistent link: https://www.econbiz.de/10012506652
Saved in:
3
Service
quality
of e-Commerce logistics services
Sankar, Jeganathan Gomathi
;
Gopalakrishnan T
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 672-677
Persistent link: https://www.econbiz.de/10012506687
Saved in:
4
Examining the relationships between
service
quality
, perceived value, customer satisfaction and purchase intentions : a marketing study of Bangkok's metropolitan rapid transit syst...
Chongsanguan, Prapat
;
Trimetsoontorn, Jirasek
; …
- In:
Journal for global business advancement : JGBA
10
(
2017
)
1
,
pp. 3-25
Persistent link: https://www.econbiz.de/10011739072
Saved in:
5
Hierarchical model of
service
quality
and its effect on consumers' perceived image, satisfaction and behavioural intentions : a study of Bangkok's mass rapid transit systems, Thail...
Chongsanguan, Prapat
;
Trimetsoontorn, Jirasek
; …
- In:
Journal for global business advancement : JGBA
9
(
2016
)
4
,
pp. 331-356
Persistent link: https://www.econbiz.de/10011664535
Saved in:
6
Structural equation modelling of
service
quality
and corporate image that affect customer satisfaction in private nursing homes in the Bangkok metropolitan region
Satsanguan, Lanchakorn
;
Fongsuwan, Wanno
; …
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 68-87
Persistent link: https://www.econbiz.de/10011413705
Saved in:
7
The effect of tangible and intangible
service
quality
on customer satisfaction and customer loyalty : a SEM approach towards a five-star hotel in Thailand
Tamwatin, Utid
;
Trimetsoontorn, Jirasek
;
Fongsuwan, Wanno
- In:
Journal for global business advancement : JGBA
8
(
2015
)
4
,
pp. 399-419
Persistent link: https://www.econbiz.de/10011547802
Saved in:
8
Investigating the effect of a hotel's physical environment on customers' pleasure, satisfaction, loyalty and behavioural intentions : a conceptual framework
Suwanamas, Chayuth
;
Trimetsoontorn, Jirasek
;
Fongsuwan, …
- In:
Journal for global business advancement : JGBA
8
(
2015
)
3
,
pp. 283-304
Persistent link: https://www.econbiz.de/10011535922
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->