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~person:"Shahin, Arash"
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Search: subject:"Kano"
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Kano model
9
Customer satisfaction
6
Kundenzufriedenheit
6
Measurement
5
Messung
5
Dienstleistungsqualität
4
Service quality
4
Quality management
3
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customer satisfaction
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Goldis Hospital
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Ideal ratio
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Impression management
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Shahin, Arash
Tontini, Gerson
5
Baier, Daniel
4
Madzík, Peter
4
Oey, Elia
4
Pfnür, Andreas
4
Rau, Jonas
4
Yang, Ching-Chow
4
Antony, Jiju
3
Borgianni, Yuri
3
Callaway, Barbara J.
3
Chen, Li-Fei
3
Cormican, Kathryn
3
Cudney, Elizabeth A.
3
Dominici, Gandolfo
3
Hill, Polly
3
Hu, Kai-Chieh
3
Lubeck, Paul M.
3
Melo, Fagner José Coutinho de melo
3
Rese, Alexandra
3
Roblek, Vasja
3
Shokouhyar, Sajjad
3
Slevitch, Lisa
3
Sukwadi, Ronald
3
Suzianti, Amalia
3
Apornak, Arash
2
Barzoki, Ali Shaemi
2
Basfirinci, Cigdem
2
Beheshtinia, Mohammad Ali
2
Brand, Benedikt M.
2
Budaj, Pavol
2
Byun, Hyo-Jeong
2
Chang, Yung-chia
2
Chen, Chuan-yung
2
Chen, Mu-Chen
2
Chen, Rongqiu
2
Dahlgaard, Jens Jörn
2
Eberl, Christoph
2
Falusi, Biodun
2
Geum, Youngjung
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International journal of productivity and quality management : IJPQM
5
The TQM journal : the international review of organizational improvement
2
Benchmarking : an international journal ; BIJ
1
International journal of organizational analysis
1
International journal of production research
1
The journal of management development
1
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ECONIS (ZBW)
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1
Cyberloafing attractiveness : a mixed-method based on Q methodology and
Kano
model
Aqagoli, Parisa Heidari
;
Safari, Ali
;
Shahin, Arash
- In:
International journal of organizational analysis
32
(
2024
)
2
,
pp. 373-396
Persistent link: https://www.econbiz.de/10014493911
Saved in:
2
Selecting new products by the revised ideal ratio : a
Kano
model approach
Shahin, Arash
;
Nourmohammadi, Ali
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 2052-2067
Persistent link: https://www.econbiz.de/10014380897
Saved in:
3
Integrating Kansei engineering and revised
Kano
model with a case study in the automobile industry
Shahin, Arash
;
Javadi, Mohammad Hossein Moshref
; …
- In:
International journal of productivity and quality …
13
(
2014
)
2
,
pp. 201-218
Persistent link: https://www.econbiz.de/10010387724
Saved in:
4
TRIZ and the
Kano
model : proposing an integrated approach for improving product quality according to customer needs
Shahin, Arash
;
Abedi, Saeed
;
Ranjbar, Mohammad Javad
; …
- In:
International journal of productivity and quality …
20
(
2017
)
3
,
pp. 392-404
Persistent link: https://www.econbiz.de/10011751097
Saved in:
5
Classifying and prioritising TV design attributes by
Kano
model and quadrant analysis : with a case study in Entekhab Industrial Group
Shahin, Arash
;
Ebrahimi, Sima
- In:
International journal of productivity and quality …
21
(
2017
)
3
,
pp. 343-358
Persistent link: https://www.econbiz.de/10011751225
Saved in:
6
Classifying customer requirements using
Kano
model and
Kano
map : the case of hospital services
Shahin, Arash
;
Akasheh, Sajad
- In:
International journal of productivity and quality …
21
(
2017
)
4
,
pp. 500-515
Persistent link: https://www.econbiz.de/10011816880
Saved in:
7
Revising satisfaction and dissatisfaction indexes of the
Kano
model by reclassifying indifference requirements : a case study of the presidential elections
Shahin, Arash
;
Mohammadi, Somaye
;
Harsij, Hossein
; …
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 37-54
Persistent link: https://www.econbiz.de/10011648831
Saved in:
8
Is organizational citizenship behavior an attractive behavior for managers? : a
Kano
model approach
Salehzadeh, Reza
;
Shahin, Arash
;
Kazemi, Ali
;
Barzoki, …
- In:
The journal of management development
34
(
2015
)
5
,
pp. 601-620
Persistent link: https://www.econbiz.de/10011350538
Saved in:
9
Developing the
Kano
model by service quality robust design : an integrative approach
Shahin, Arash
;
Janatyan, Nasibeh
- In:
International journal of productivity and quality …
16
(
2015
)
4
,
pp. 373-389
Persistent link: https://www.econbiz.de/10011458749
Saved in:
10
Estimating customer lifetime value for new product development based on the
Kano
model with a case study in automobile industry
Shahin, Arash
;
Shahiverdi, Somayeh Mohammadi
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
5
,
pp. 857-873
Persistent link: https://www.econbiz.de/10011401430
Saved in:
1
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