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~person:"Thaichon, Paramaporn"
~source:"econis"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Book section"
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Customer satisfaction
6
Dienstleistungsqualität
6
Digitale Dienste
6
Kundenzufriedenheit
6
Service quality
6
Web-based service
6
Beziehungsmarketing
5
Internet
5
Relationship marketing
5
Consumer behaviour
4
Konsumentenverhalten
4
Internet service provider
3
Telecommunications industry
3
Telekommunikationssektor
3
Internet service provider (ISP)
2
Value
2
Age profile
1
Attitudinal loyalty
1
Attiudinal loyalty
1
Behavioural intentions
1
Behavioural loyalty
1
Commitment
1
Customer commitment
1
High-tech services
1
Internet service providers
1
Internet usage
1
Internet usage pattern
1
Satisfaction
1
Services quality
1
Thailand
1
Trust
1
attitudinal loyalty
1
behavioral loyalty
1
commitment
1
customer commitment
1
customer retention
1
customer satisfaction
1
satisfaction
1
service quality
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Aufsatz in Zeitschrift
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Thaichon, Paramaporn
Greenstein, Shane M.
8
Sheth, Jagdish N.
8
Solomon, Michael R.
8
Whinston, Andrew B.
8
Rouached, Mohsen
6
Unhelkar, Bhuvan
6
Altmann, Jörn
5
Baghdadi, Youcef
5
Hess, Thomas
5
Krämer, Jan
5
Kumar, Dinesh
5
Kumar, Pradeep
5
Maamar, Zakaria
5
Marx Gómez, Jorge Carlos
5
Nielson, Julia
5
Shilov, Nikolay
5
Bandyopadhyay, Subhajyoti
4
Barua, Anitesh
4
Geng, Xianjun
4
Gerpott, Torsten J.
4
Ghanbary, Abbass
4
Giovannetti, Emanuele
4
Kannan, Govindan
4
Liu, Kecheng
4
Lobo, Antonio
4
Quach, Sara
4
Qureshi, M. N.
4
Rabhi, Fethi A.
4
Sarkar, Anirban
4
Smirnov, Alexander
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Susarla, Anjana
4
Valletti, Tommaso M.
4
Weinhardt, Christof
4
Aalst, Wil van der
3
Aklouf, Youcef
3
Alimazighi, Zaia
3
Anumba, Chimay J.
3
Benabdelhafid, Abdellatif
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Bendriss, Sabri
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Journal of retailing and consumer services
2
Asia Pacific journal of marketing and logistics
1
International journal of quality and service sciences
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Services marketing quarterly
1
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ECONIS (ZBW)
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1
The moderating role of age in customer loyalty formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
2
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
3
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
4
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
5
An empirical model of home internet service quality in Thailand
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
2
,
pp. 190-210
Persistent link: https://www.econbiz.de/10010349451
Saved in:
6
Achieving customer loyalty through service excellence in internet industry
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 274-289
Persistent link: https://www.econbiz.de/10010469099
Saved in:
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