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~person:"Wang, Edward Shih-tse"
~subject:"Customer satisfaction"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzschrift"
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Customer satisfaction
Kundenzufriedenheit
5
Taiwan
3
Consumer behaviour
2
Dienstleistungsqualität
2
Emotion
2
Konsumentenverhalten
2
Service quality
2
Consumer characteristics
1
Dienstleistungssektor
1
Distribution channel
1
Food retailing
1
Gastronomie
1
Innovation adoption
1
Innovationsakzeptanz
1
Lebensmitteleinzelhandel
1
Online group buying
1
Online retailing
1
Online-Handel
1
Perception
1
Restaurant industry
1
Salespeople
1
Service industry
1
Social influence
1
System factors
1
Technology acceptance model
1
Utilitarianism
1
Utilitarismus
1
Verkaufspersonal
1
Vertriebsweg
1
Wahrnehmung
1
agricultural products
1
customer satisfaction
1
hedonic shopping values
1
marketing channels
1
utilitarian shopping values
1
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Aufsatz in Zeitschrift
Konferenzschrift
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5
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English
5
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Wang, Edward Shih-tse
Han, Heesup
66
Mattila, Anna S.
36
Svensson, Göran
33
Wong, IpKin Anthony
27
Prentice, Catherine
25
Gil Saura, Irene
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Jang, Soocheong
21
Prayag, Girish
21
Söderlund, Magnus
21
Bilgihan, Anil
20
Shahin, Arash
20
Lee, Choong-Ki
19
Sharma, Piyush
19
Aksoy, Lerzan
18
Evanschitzky, Heiner
17
Keiningham, Timothy
17
Loureiro, Sandra Maria Correia
17
Balaji, M. S.
16
Barnes, Donald C.
16
Hsu, Maxwell K.
16
Park, Jungkun
16
Sparks, Beverley
16
Su, LuJun
16
Yi, Youjae
16
Gustafsson, Anders
15
Ryu, Kisang
15
Amin, Muslim
14
Assaker, Guy
14
Collier, Joel E.
14
Grégoire, Yany
14
Guchait, Priyanko
14
Kim, Wansoo
14
Law, Chun Hung Roberts
14
McColl-Kennedy, Janet R.
14
Sirgy, M. Joseph
14
Walsh, Gianfranco
14
Bang, Nguyen
13
Frank, Björn
13
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The service industries journal
2
Journal of electronic commerce research : JECR
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Services marketing quarterly
1
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ECONIS (ZBW)
5
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1
Do farmers' market and specialty food store customers differ in the effects of perceived utilitarian and hedonic shopping values?
Wang, Edward Shih-tse
- In:
Journal of marketing channels : ... distribution …
21
(
2014
)
2
,
pp. 77-86
Persistent link: https://www.econbiz.de/10010362481
Saved in:
2
Consumer characteristics, social influence, and system factors on online group-buying repurchasing intention
Wang, Edward Shih-tse
;
Chou, Nicole Pei-yu
- In:
Journal of electronic commerce research : JECR
15
(
2014
)
2
,
pp. 119-132
Persistent link: https://www.econbiz.de/10010378746
Saved in:
3
The influence of emotions displayed and personal selling on customer behaviour intention
Wang, Edward Shih-tse
;
Tsai, Bi-kun
;
Chen, Tzy-ling
; …
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 353-366
Persistent link: https://www.econbiz.de/10009510683
Saved in:
4
Value creation through service cues : the case of the restaurant industry in Taiwan
Cheng, Julian Ming Sung
;
Lin, Julia Ying-chao
;
Wang, …
- In:
Services marketing quarterly
31
(
2010
)
2
,
pp. 133-150
Persistent link: https://www.econbiz.de/10003960078
Saved in:
5
Displayed emotions to patronage intention : consumer response to contact personnel performance
Wang, Edward Shih-tse
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 317-329
Persistent link: https://www.econbiz.de/10003870604
Saved in:
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