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~person:"Wong, IpKin Anthony"
~person:"Zhang, Lu"
~subject:"Internet marketing"
~subject:"Service quality"
~type_genre:"Article in journal"
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Search: subject_exact:"Consumer Behaviour"
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Internet marketing
Service quality
Consumer behaviour
63
Konsumentenverhalten
63
Customer satisfaction
21
Kundenzufriedenheit
21
Beziehungsmarketing
20
Relationship marketing
20
Dienstleistungsqualität
14
Gastronomie
12
Restaurant industry
12
Brand image
11
Markenimage
11
Brand management
9
Markenführung
9
Viral marketing
9
Virales Marketing
9
Gambling
8
Glücksspiel
8
Hotel industry
8
Hotellerie
8
Corporate Social Responsibility
7
Corporate social responsibility
7
Online-Marketing
7
Cognition
6
Holiday behaviour
6
Kognition
6
Urlaubsverhalten
6
Advertising effects
5
Emotion
5
Online retailing
5
Online-Handel
5
Tourism
5
Tourismus
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Werbewirkung
5
Brand
4
Markenartikel
4
Personality psychology
4
Persönlichkeitspsychologie
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experience
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Article in journal
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21
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English
21
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Wong, IpKin Anthony
Zhang, Lu
Han, Heesup
31
Mattila, Anna S.
30
Balaji, M. S.
17
Filieri, Raffaele
17
Hollebeek, Linda D.
17
Prentice, Catherine
17
Bilgihan, Anil
16
Quach, Sara
16
Sreejesh, S.
16
Wu, Luorong
16
Dwivedi, Yogesh Kumar
15
Jang, Soocheong
15
Klaus, Philipp
15
Law, Chun Hung Roberts
14
Line, Nathaniel D.
14
McColl-Kennedy, Janet R.
14
Prybutok, Victor R.
14
Hanks, Lydia
13
Rita, Paulo
13
Gong, Taeshik
12
Grewal, Dhruv
12
Gursoy, Dogan
12
Loureiro, Sandra Maria Correia
12
Rather, Raouf Ahmad
12
Fernandes, Teresa
11
Ghose, Anindya
11
Gustafsson, Anders
11
Ko, Eunju
11
Lee, Seonjeong
11
Park, Jungkun
11
Sparks, Beverley
11
Xu, Xun
11
Carlson, Jamie
10
Ding Hooi Ting
10
Liu, Qing
10
Miao, Li
10
Okumus, Fevzi
10
Rahman, Zillur
10
Tang, Liang
10
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International journal of hospitality management
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
International journal of contemporary hospitality management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
The Cornell hospitality quarterly
2
Journal of business research : JBR
1
Journal of travel and tourism marketing
1
Psychology & marketing
1
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ECONIS (ZBW)
21
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1
Axiology of tourism shopping : a cross-level investigation of value-in-the-experience (VALEX)
Wong, IpKin Anthony
;
Huang, GuoQiong Ivanka
;
Li, Zhuo
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
3
,
pp. 549-563
Persistent link: https://www.econbiz.de/10014633611
Saved in:
2
Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu
;
Wei, Wei
;
Rathjens, Bobbie
;
Zheng, Yanyan
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
Saved in:
3
Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Chun Hung Roberts
;
Huang, …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
4
The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun
;
Wang, Yao-Chin
;
Wei, Wei
;
Zhang, Lu
;
Huo, Da
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
Saved in:
5
Hotel brand equity and online reviews on social commerce intention : a cross-level identification process
Huang, Guoqiong Ivanka
;
Wong, IpKin Anthony
;
Xiong, Xiling
- In:
International journal of hospitality management
105
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013363630
Saved in:
6
Expanding the methodological approach to the social servicescape : moving from measurement to manipulation
Hanks, Lydia
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 157-168
Persistent link: https://www.econbiz.de/10012426047
Saved in:
7
Dilemma of hotel reviews : the role of information processing and validation through metacognition
Huang, GuoQiong Ivanka
;
Wong, IpKin Anthony
;
Law, Chun …
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
6
,
pp. 1301-1317
Persistent link: https://www.econbiz.de/10012593218
Saved in:
8
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
9
A multilevel synthesis of subjective and objective measures of foodservices in the experience process
Wen, Huijun
;
Wong, IpKin Anthony
;
Kim, Seongseop
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328008
Saved in:
10
Customer engagement and its outcomes : the cross-level effect of service environment and brand equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
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