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~person:"Zhang, Lu"
~subject:"Emotion"
~subject:"Internet marketing"
~subject:"Service quality"
~type_genre:"Article in journal"
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Search: subject_exact:"Consumer Behaviour"
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Emotion
Internet marketing
Service quality
Consumer behaviour
27
Konsumentenverhalten
27
Gastronomie
8
Restaurant industry
8
Viral marketing
6
Virales Marketing
6
Advertising effects
5
Beziehungsmarketing
5
Corporate Social Responsibility
5
Corporate social responsibility
5
Dienstleistungsqualität
5
Online-Marketing
5
Relationship marketing
5
Werbewirkung
5
Customer satisfaction
4
Kundenzufriedenheit
4
Hotel industry
3
Hotellerie
3
Online retailing
3
Online-Handel
3
Restaurants
3
online reviews
3
Brand image
2
Brand management
2
Cognition
2
Confidence
2
Freizeitwirtschaft
2
Information behaviour
2
Informationsverhalten
2
Kognition
2
Leisure industries
2
Markenführung
2
Markenimage
2
Power
2
Processing fluency
2
Social relations
2
Social servicescape
2
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11
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12
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Article in journal
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12
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English
12
Author
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Zhang, Lu
Han, Heesup
48
Mattila, Anna S.
40
Septianto, Felix
31
Loureiro, Sandra Maria Correia
22
Jang, Soocheong
21
Balaji, M. S.
18
Filieri, Raffaele
18
Hanks, Lydia
18
Sreejesh, S.
18
Wu, Luorong
18
Bilgihan, Anil
17
Hollebeek, Linda D.
17
Klaus, Philipp
17
Law, Chun Hung Roberts
17
Prentice, Catherine
17
Quach, Sara
17
Sarkar, Abhigyan
17
Ahn, Jiseon
16
Dwivedi, Yogesh Kumar
16
Grewal, Dhruv
16
McColl-Kennedy, Janet R.
15
Phau, Ian
15
Prashar, Sanjeev
15
Prybutok, Victor R.
15
Rita, Paulo
15
Bagozzi, Richard P.
14
Gursoy, Dogan
14
Gustafsson, Anders
14
Hyun, Sunghyup Sean
14
Lee, Seonjeong
14
Line, Nathaniel D.
14
Miao, Li
14
Flavián Blanco, Carlos
13
Kemp, Elyria
13
Sparks, Beverley
13
Wong, IpKin Anthony
13
Ding Hooi Ting
12
Fernandes, Teresa
12
Gong, Taeshik
12
Prayag, Girish
12
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International journal of hospitality management
5
International journal of contemporary hospitality management
2
The Cornell hospitality quarterly
2
Journal of hospitality marketing & management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Psychology & marketing
1
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ECONIS (ZBW)
12
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1
Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu
;
Wei, Wei
;
Rathjens, Bobbie
;
Zheng, Yanyan
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
Saved in:
2
The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun
;
Wang, Yao-Chin
;
Wei, Wei
;
Zhang, Lu
;
Huo, Da
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
Saved in:
3
Expanding the methodological approach to the social servicescape : moving from measurement to manipulation
Hanks, Lydia
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 157-168
Persistent link: https://www.econbiz.de/10012426047
Saved in:
4
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
5
Let's talk about this in public : consumer expectations for online review response
Zhang, Lu
;
Gao, Yixing
;
Zheng, Xiaoyun
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 68-83
Persistent link: https://www.econbiz.de/10012158180
Saved in:
6
Online reviews : the effect of cosmopolitanism, incidental similarity, and dispersion on consumer attitudes toward ethnic restaurants
Zhang, Lu
;
Hanks, Lydia
- In:
International journal of hospitality management
68
(
2018
),
pp. 115-123
Persistent link: https://www.econbiz.de/10011811175
Saved in:
7
Birds of a feather donate together : understanding the relationship between the social servicescape and CSR participation
Line, Nathaniel D.
;
Hanks, Lydia
;
Zhang, Lu
- In:
International journal of hospitality management
71
(
2018
),
pp. 102-110
Persistent link: https://www.econbiz.de/10011849621
Saved in:
8
Consumer skepticism towards CSR messages : the joint effects of processing fluency, individuals’ need for cognition and mood
Zhang, Lu
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2070-2084
Persistent link: https://www.econbiz.de/10011783542
Saved in:
9
Unconditioned superstition and sports bar fans
Hanks, Lydia
;
Zhang, Lu
;
McGinley, Sean
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 113-131
Persistent link: https://www.econbiz.de/10011453979
Saved in:
10
The effect of customization and gender on customers' attitude
Wolf, Alana
;
Zhang, Lu
- In:
International journal of hospitality management
56
(
2016
),
pp. 28-32
Persistent link: https://www.econbiz.de/10011520935
Saved in:
1
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