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~person:"Zhang, Lu"
~subject:"Internet marketing"
~subject:"Online retailing"
~subject:"Service quality"
~type_genre:"Article in journal"
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Search: subject_exact:"Consumer Behaviour"
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Internet marketing
Online retailing
Service quality
Consumer behaviour
27
Konsumentenverhalten
27
Gastronomie
8
Restaurant industry
8
Viral marketing
6
Virales Marketing
6
Advertising effects
5
Beziehungsmarketing
5
Corporate Social Responsibility
5
Corporate social responsibility
5
Dienstleistungsqualität
5
Online-Marketing
5
Relationship marketing
5
Werbewirkung
5
Customer satisfaction
4
Kundenzufriedenheit
4
Emotion
3
Hotel industry
3
Hotellerie
3
Online-Handel
3
Restaurants
3
online reviews
3
Brand image
2
Brand management
2
Cognition
2
Confidence
2
Freizeitwirtschaft
2
Information behaviour
2
Informationsverhalten
2
Kognition
2
Leisure industries
2
Markenführung
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Markenimage
2
Power
2
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2
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2
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Zhang, Lu
Mattila, Anna S.
32
Han, Heesup
31
Dwivedi, Yogesh Kumar
19
Filieri, Raffaele
19
Hollebeek, Linda D.
19
Balaji, M. S.
18
Law, Chun Hung Roberts
18
Prentice, Catherine
17
Wu, Luorong
17
Bilgihan, Anil
16
Prybutok, Victor R.
16
Quach, Sara
16
Sreejesh, S.
16
Jang, Soocheong
15
Khare, Arpita
15
Klaus, Philipp
15
Line, Nathaniel D.
14
McColl-Kennedy, Janet R.
14
Prashar, Sanjeev
14
Rita, Paulo
14
Chung, Namho
13
Dennis, Charles
13
Ghose, Anindya
13
Hanks, Lydia
13
Loureiro, Sandra Maria Correia
13
Park, Jungkun
13
Paul, Justin
13
Xu, Xun
13
Akram, Umair
12
Fernandes, Teresa
12
Gong, Taeshik
12
Grewal, Dhruv
12
Gursoy, Dogan
12
Ko, Eunju
12
Laroche, Michel
12
Rana, Nripendra P.
12
Rather, Raouf Ahmad
12
Schramm-Klein, Hanna
12
Baier, Daniel
11
Carlson, Jamie
11
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International journal of hospitality management
5
The Cornell hospitality quarterly
2
International journal of contemporary hospitality management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Psychology & marketing
1
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ECONIS (ZBW)
10
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1
Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu
;
Wei, Wei
;
Rathjens, Bobbie
;
Zheng, Yanyan
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
Saved in:
2
The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun
;
Wang, Yao-Chin
;
Wei, Wei
;
Zhang, Lu
;
Huo, Da
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
Saved in:
3
Expanding the methodological approach to the social servicescape : moving from measurement to manipulation
Hanks, Lydia
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 157-168
Persistent link: https://www.econbiz.de/10012426047
Saved in:
4
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
5
Let's talk about this in public : consumer expectations for online review response
Zhang, Lu
;
Gao, Yixing
;
Zheng, Xiaoyun
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 68-83
Persistent link: https://www.econbiz.de/10012158180
Saved in:
6
Online reviews : the effect of cosmopolitanism, incidental similarity, and dispersion on consumer attitudes toward ethnic restaurants
Zhang, Lu
;
Hanks, Lydia
- In:
International journal of hospitality management
68
(
2018
),
pp. 115-123
Persistent link: https://www.econbiz.de/10011811175
Saved in:
7
Birds of a feather donate together : understanding the relationship between the social servicescape and CSR participation
Line, Nathaniel D.
;
Hanks, Lydia
;
Zhang, Lu
- In:
International journal of hospitality management
71
(
2018
),
pp. 102-110
Persistent link: https://www.econbiz.de/10011849621
Saved in:
8
The effect of customization and gender on customers' attitude
Wolf, Alana
;
Zhang, Lu
- In:
International journal of hospitality management
56
(
2016
),
pp. 28-32
Persistent link: https://www.econbiz.de/10011520935
Saved in:
9
Online reviews : the role of information load and peripheral factors
Zhang, Lu
;
Wu, Luorong
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011450694
Saved in:
10
What you get is not what you saw : exploring the impacts of misleading hotel website photos
Kuo, Pei-Jou
;
Zhang, Lu
;
Cranage, David A.
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1301-1319
Persistent link: https://www.econbiz.de/10011403354
Saved in:
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