//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"econis"
~subject:"Retail trade"
~subject:"Wettbewerbsstrategie"
~type_genre:"Bibliografie"
~type_genre:"Book section"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Verbraucherzufriedenheit"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Retail trade
Wettbewerbsstrategie
Customer satisfaction
797
Kundenzufriedenheit
797
Beziehungsmarketing
251
Relationship marketing
251
Dienstleistungsqualität
151
Service quality
151
Consumer behaviour
111
Konsumentenverhalten
111
Deutschland
100
Germany
100
Measurement
68
Messung
68
Arbeitszufriedenheit
37
Customer service
37
Job satisfaction
37
Kundenservice
37
Online retailing
36
Online-Handel
36
Social Web
31
Social web
31
Theorie
30
Theory
30
Hotel industry
29
Hotellerie
29
Quality management
29
Qualitätsmanagement
29
USA
27
United States
27
Beschwerdemanagement
25
Complaint management
25
Emotion
23
Holiday behaviour
23
Urlaubsverhalten
23
Einzelhandel
22
Tourism industry
21
Tourismuswirtschaft
21
Dienstleistungssektor
20
Lieferantenmanagement
20
Service industry
20
more ...
less ...
Online availability
All
Undetermined
12
Type of publication
All
Article
24
Book / Working Paper
2
Type of publication (narrower categories)
All
Bibliografie
Book section
Article in journal
564
Aufsatz in Zeitschrift
564
Aufsatz im Buch
24
Hochschulschrift
15
Graue Literatur
9
Non-commercial literature
9
Conference paper
8
Konferenzbeitrag
8
Thesis
7
Collection of articles of several authors
4
Sammelwerk
4
Arbeitspapier
3
Aufsatzsammlung
3
Case study
3
Fallstudie
3
Working Paper
3
Festschrift
1
Lehrbuch
1
Textbook
1
more ...
less ...
Language
All
English
20
German
7
Author
All
Gouthier, Matthias H. J.
2
Balderjahn, Ingo
1
Balqiah, Tengku Ezni
1
Barat, Somjit
1
Bohlmann, Annette
1
Bonfanti, Angelo
1
Calvo-Porral, Cristina
1
Castaldo, Sandro
1
Ciacci, Andrea
1
Coenen, Christian
1
Enke, Margit
1
Escobedo, Pablo José
1
Feinberg, Richard A.
1
Fränzel, Nils
1
Gangstad, Elizabeth
1
Gil Saura, Irene
1
Gnanasekaran, Chandramowleeswaran
1
Govindaraj, Manoj
1
Hemalatha, M.
1
Khan, Parvez
1
Kockler, Christian
1
Krafft, Manfred
1
Krishnan, Ravishankar
1
König, Tatjana
1
Leischnig, Alexander
1
Liu, Zheng
1
Lu, Yaqiong
1
Ma, Lei
1
Martinelli, Elisa
1
Marín, Antonio
1
Melvin, Lateef
1
Míková, Ladislava
1
Okan, Elif Yolbulan
1
Patnaik, Priyadarsini
1
Penco, Lara
1
Rock, Stefan
1
Rosário, Albérico Travassos
1
Ruiz-Molina, María-Eugenia
1
Ruyter, Ko de
1
Sahagún, Miguel Ángel
1
more ...
less ...
Published in...
All
Handbook of research on retailer-consumer relationship development
2
Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
1
Artificial intelligence and digital diversity inclusiveness in corporate restructuring
1
Contemporary research in e-branding
1
Distribution und Handel in Theorie und Praxis : Festschrift für Prof. Dr. Dieter Ahlert
1
E-retailing challenges and opportunities in the global marketplace
1
Emerging issues in economics of development, business and finance
1
Emotional, sensory, and social dimensions of consumer buying behavior
1
Erlebniskommunikation : Erfolgsfaktoren für die Marketingpraxis
1
Handbook of research on multidisciplinary perspectives on managerial and leadership psychology
1
Handel in Theorie und Praxis : Festschrift zum 60. Geburtstag von Prof. Dr. Dirk Möhlenbruch
1
Improving marketing strategies for private label products
1
Knowledge management and drivers of innovation in services
1
Management and marketing for improved retail competitiveness and performance
1
Managing Sustainability : Perspectives From Retailing and Services
1
Marketing in Forschung und Praxis : [Jubiläumsausgabe zum 40-jährigen Bestehen der Arbeitsgemeinschaft für Marketing]
1
Marketing in the new global order : challenges and opportunities
1
Marketing und Innovation in disruptiven Zeiten
1
Omnichannel approach to co-creating customer experiences through metaverse platforms
1
Predicting trends and building strategies for consumer engagement in retail environments
1
Quantitative marketing and marketing management : marketing models and methods in theory and practice ; dedicated to Udo Wagner
1
Social and sustainability marketing : a casebook for reaching your socially responsible consumers through marketing science
1
SpringerLink / Bücher
1
Trends in e-business, e-services, and e-commerce : impact of technology on goods, services, and business transactions
1
more ...
less ...
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
26
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Retail supply chain management : ensuring product availability and reducing out-of-stock incidents in India
Govindaraj, Manoj
;
Gnanasekaran, Chandramowleeswaran
; …
- In:
Omnichannel approach to co-creating customer …
,
(pp. 116-141)
.
2024
Persistent link: https://www.econbiz.de/10014531569
Saved in:
2
Marketing management in retail customer satisfaction : opportunity and challenges
Rosário, Albérico Travassos
- In:
Management and marketing for improved retail …
,
(pp. 1-24)
.
2023
Persistent link: https://www.econbiz.de/10014366068
Saved in:
3
Kundenwirkung von "Holographic Shopping", "Augmented Reality" und "Embodied Robots" im Handel
Swoboda, Bernhard
;
Fränzel, Nils
- In:
Marketing und Innovation in disruptiven Zeiten
,
(pp. 249-278)
.
2023
Persistent link: https://www.econbiz.de/10013555066
Saved in:
4
The impact of Artificial Intelligence-driven recommendation on customer experience in e-retailing
Patnaik, Priyadarsini
- In:
Artificial intelligence and digital diversity …
,
(pp. 253-275)
.
2022
Persistent link: https://www.econbiz.de/10014391761
Saved in:
5
Perceived corporate social responsibility and job satisfaction in the retail industry : a systematic literature review and research agenda
Castaldo, Sandro
;
Ciacci, Andrea
;
Penco, Lara
- In:
Managing Sustainability : Perspectives From Retailing …
,
(pp. 33-55)
.
2022
Persistent link: https://www.econbiz.de/10013417627
Saved in:
6
How does sustainability affect consumer satisfaction in retailing?
Marín, Antonio
;
Gil Saura, Irene
;
Ruiz-Molina, …
- In:
Social and sustainability marketing : a casebook for …
,
(pp. 225-247)
.
2022
Persistent link: https://www.econbiz.de/10013463378
Saved in:
7
Website-centric shopping experience
Míková, Ladislava
;
Suková, Lenka
- In:
Achieving Business Competitiveness in a Digital …
,
(pp. 57-86)
.
2022
Persistent link: https://www.econbiz.de/10013343549
Saved in:
8
Handling private label customer complaints to improve customer satisfaction : qualitative evidence from Turkish retailers
Okan, Elif Yolbulan
;
Salman, Gulberk Gultekin
- In:
Improving marketing strategies for private label products
,
(pp. 135-156)
.
2020
Persistent link: https://www.econbiz.de/10012125528
Saved in:
9
Ambient encounters in retail "discounters" : how store environment drives customer satisfaction
Calvo-Porral, Cristina
- In:
Emotional, sensory, and social dimensions of consumer …
,
(pp. 1-22)
.
2020
Persistent link: https://www.econbiz.de/10012226158
Saved in:
10
Multi-channel retailing : effect of service quality and image congruity on intention to recommend
Sari, Vinny Muthia
;
Balqiah, Tengku Ezni
- In:
Emerging issues in economics of development, business …
,
(pp. 175-192)
.
2020
Persistent link: https://www.econbiz.de/10012419465
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->