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Lin, Ingrid Y.
9
Mattila, Anna S.
2
Namasivayam, Karthik
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Mattila, Anna
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Worthley, Reginald
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International journal of contemporary hospitality management
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ECONIS (ZBW)
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1
Choreograph postpartum care experiencescapes in a resort setting
Lin, Ingrid Y.
;
Mattila, Anna
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 2953-2970
Persistent link: https://www.econbiz.de/10013412836
Saved in:
2
The value of service robots from the hotel guest's perspective : a mixed-method approach
Lin, Ingrid Y.
;
Mattila, Anna S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012495116
Saved in:
3
Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience
Lin, Ingrid Y.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 692-712
Persistent link: https://www.econbiz.de/10011590915
Saved in:
4
Servicescape moderation on personality traits, emotions, satisfaction, and behaviors
Lin, Ingrid Y.
;
Worthley, Reginald
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 31-42
Persistent link: https://www.econbiz.de/10009406154
Saved in:
5
Understanding restaurant tipping systems : a human resources perspective
Lin, Ingrid Y.
;
Namasivayam, Karthik
- In:
International journal of contemporary hospitality management
23
(
2011
)
7
,
pp. 923-940
Persistent link: https://www.econbiz.de/10009383542
Saved in:
6
The combined effect of color and music on customer satisfaction in hotel bars
Lin, Ingrid Y.
- In:
Journal of hospitality marketing & management
19
(
2010
)
1
,
pp. 22-37
Persistent link: https://www.econbiz.de/10003978548
Saved in:
7
Restaurant servicescape, service encounter, and perceived congruency on customers' emotions and satisfaction
Lin, Ingrid Y.
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
19
(
2010
)
8
,
pp. 819-841
Persistent link: https://www.econbiz.de/10008749958
Saved in:
8
The interactive effect of Gestalt situations and arousal seeking tendency on customers' emotional responses: matching color and music to specific servicescapes
Lin, Ingrid Y.
- In:
The journal of services marketing
24
(
2010
)
4
,
pp. 294-304
Persistent link: https://www.econbiz.de/10008653375
Saved in:
9
The servicescape
Namasivayam, Karthik
;
Lin, Ingrid Y.
- In:
Handbook of hospitality operations and IT
,
(pp. 43-62)
.
2008
Persistent link: https://www.econbiz.de/10003806946
Saved in:
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