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Search: person:"Sangle, Purnima S."
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Beziehungsmarketing
6
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6
India
4
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3
Informationstechnik
3
Bankgeschäft
2
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2
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2006-2010
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Sangle, Purnima S.
9
Awasthi, Preety
5
Daulatkar, Sonal
2
Dubey, Neeraj
1
Roy, Somnath
1
Verma, Sanjeev
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Business process management journal
5
International journal of electronic customer relationship management : IJECRM
3
International journal of business information systems : IJBIS
1
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ECONIS (ZBW)
OLC EcoSci
4
Other ZBW resources
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1
AHP-based framework for prioritising critical success factors to achieve ERP implementation success
Roy, Somnath
;
Sangle, Purnima S.
- In:
International journal of business information systems : …
24
(
2017
)
2
,
pp. 174-209
Persistent link: https://www.econbiz.de/10011731508
Saved in:
2
Proposed re-conceptualization of IT business value benefits
Daulatkar, Sonal
;
Sangle, Purnima S.
- In:
Business process management journal
22
(
2016
)
3
,
pp. 522-545
Persistent link: https://www.econbiz.de/10011578065
Saved in:
3
Causality in information technology business value : a review
Daulatkar, Sonal
;
Sangle, Purnima S.
- In:
Business process management journal
21
(
2015
)
3
,
pp. 482-516
Persistent link: https://www.econbiz.de/10011377798
Saved in:
4
Contemporary challenges in CRM technology adoption : a multichannel view
Awasthi, Preety
;
Dubey, Neeraj
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 51-71
Persistent link: https://www.econbiz.de/10011471129
Saved in:
5
The importance of value and context for mobile CRM services in banking
Awasthi, Preety
;
Sangle, Purnima S.
- In:
Business process management journal
19
(
2013
)
6
,
pp. 864-891
Persistent link: https://www.econbiz.de/10010206753
Saved in:
6
Concerns vital for mobile CRM in banking : a qualitative study
Awasthi, Preety
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 45-67
Persistent link: https://www.econbiz.de/10009783141
Saved in:
7
Adoption of CRM technology in multichannel environment : a review (2006 - 2010)
Awasthi, Preety
;
Sangle, Purnima S.
- In:
Business process management journal
18
(
2012
)
3
,
pp. 445-471
Persistent link: https://www.econbiz.de/10009572156
Saved in:
8
Consumer's expectations from mobile CRM services : a banking context
Sangle, Purnima S.
;
Awasthi, Preety
- In:
Business process management journal
17
(
2011
)
6
,
pp. 898-918
Persistent link: https://www.econbiz.de/10009408680
Saved in:
9
Analysing the adoption of Customer Relationship Management in Indian service sector : an empirical study
Sangle, Purnima S.
;
Verma, Sanjeev
- In:
International journal of electronic customer …
2
(
2008
)
1
,
pp. 85-99
Persistent link: https://www.econbiz.de/10003772123
Saved in:
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