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~subject:"Anlageverhalten"
~subject:"Banks"
~subject:"Customer satisfaction"
~subject:"Privatkundengeschäft"
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Anlageverhalten
Banks
Customer satisfaction
Privatkundengeschäft
Consumer behaviour
135
Konsumentenverhalten
135
Bank
102
Beziehungsmarketing
85
Relationship marketing
85
Kundenzufriedenheit
66
Electronic Banking
63
Electronic banking
63
Dienstleistungsqualität
58
Service quality
58
Financial services
54
Finanzdienstleistung
53
Personal banking
48
India
30
Indien
30
Banking
28
Innovation adoption
28
Innovationsakzeptanz
28
Confidence
27
Vertrauen
27
Bankgeschäft
20
Banking services
20
Trust
18
Corporate Social Responsibility
17
Corporate social responsibility
17
Mobile Business
15
Mobile business
15
Brand management
14
Markenführung
14
Consumer attitudes
13
Großbritannien
13
Islamic finance
13
Islamisches Finanzsystem
13
Mobile banking
13
United Kingdom
13
Behavioural finance
12
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117
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118
Aufsatz in Zeitschrift
118
Collection of articles of several authors
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English
118
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Hoffmann, Arvid O. I.
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Pérez, Andrea
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Aksoy, Lerzan
2
Amin, Muslim
2
Bang, Nguyen
2
Blankson, Charles
2
Buil, Isabel
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Choudhury, Koushiki
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De Chernatony, Leslie
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Dimitriadis, Sergios
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Kaura, Vinita
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Ladeira, Wagner Junior
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Owusu-Frimpong, Nana
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Rodríguez del Bosque, Ignacio A.
2
Roy, Sanjit Kumar
2
Sampaio, Cláudio Hoffmann
2
Santini, Fernando de Oliveira
2
Abu Bakar, Juhaida
1
Acar, Merve
1
Adewoye, Oyerinde J.
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The international journal of bank marketing : IJBM
118
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ECONIS (ZBW)
118
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41
The stakeholder management theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Saved in:
42
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
43
E-banking users’ behaviour : e-service quality, attitude, and customer satisfaction
Ayo, Charles K.
;
Oni, Aderonke Atinuke
;
Adewoye, Oyerinde J.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 347-367
Persistent link: https://www.econbiz.de/10011593755
Saved in:
44
Customer relationship management : an approach to competitive advantage in the banking sector by exploring the mediational role of loyalty
Bhat, Suhail Ahmad
;
Darzi, Mushtag Ahmad
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 388-410
Persistent link: https://www.econbiz.de/10011593782
Saved in:
45
Predictors of customer loyalty in the Pakistani banking industry : a moderated-mediation study
Saleem, Muhammad Abid
;
Zahra, Sadaf
;
Ismail, Hina
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011593803
Saved in:
46
Building brand equity in retail banks : the case of Trinidad and Tobago
Rambocas, Meena
;
Kirpalani, Vishnu M.
;
Simms, Errol A.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 300-320
Persistent link: https://www.econbiz.de/10010387139
Saved in:
47
Modeling and analysis of bank customer satisfaction using neural networks approach
Zeinalizadeh, Nooshin
;
Shojaie, Amir Abbas
; …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 717-732
Persistent link: https://www.econbiz.de/10011456303
Saved in:
48
Spatial analysis of the distribution and determinants of bank branch presence in Ghana
Ansong, David
;
Chowa, Gina A. N.
;
Adjabeng, Bernice Korkor
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 201-222
Persistent link: https://www.econbiz.de/10011383533
Saved in:
49
How the personality of retail bank customers interferes with the relationship between service quality and loyalty
Al-Hawari, Mohd Ahmad
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 41-57
Persistent link: https://www.econbiz.de/10010530075
Saved in:
50
The effects of empathy and listening of salespeople on relationship quality in the retail banking industry : the moderating role of felt stress
Itani, Omar S.
;
Inyang, Aniefre Eddie
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 692-716
Persistent link: https://www.econbiz.de/10011456301
Saved in:
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