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~subject:"Consumer behaviour"
~type_genre:"Book section"
~type_genre:"Conference paper"
~type_genre:"Handbuch"
~type_genre:"Hochschulschrift"
~type_genre:"Mikroform"
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Search: "Dienstleistungsqualität"
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Consumer behaviour
Dienstleistungsqualität
1,703
Service quality
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400
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333
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Europäische Hochschulschriften / 5
8
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5
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
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2
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2
Building consumer-brand relationship in luxury brand management
2
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
2
Digital Transformation for Fashion and Luxury Brands : Theory and Practice
2
Enhancing knowledge development in marketing ; Vol. 21
2
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
2
Gabler Research
2
Handbook of research on customer engagement
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Journal of service theory and practice
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Marketing in the new global order : challenges and opportunities
2
Marktpsychologie
2
Neue Perspektiven der marktorientierten Unternehmensführung
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Recent developments in Vietnamese business and finance
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Strategies and tools for managing connected consumers
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The TQM journal : the international review of organizational improvement
2
Three essays on success factors of digital and non-digital services
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
2007 Business & Economics Society International Conference ; Vol. 1
1
A Research Agenda for Service Marketing
1
Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
1
Achieving competitive advantage through quality management
1
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Advances in applied economics, business and development
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Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
1
Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde]
1
Alternative market research methods : market sensing
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Anspruchsgruppenorientierte Kommunikation : neue Ansätze zu Kunden-, Mitarbeiter- und Unternehmenskommunikation
1
Applied economics, business and development
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Artificial intelligence and digital diversity inclusiveness in corporate restructuring
1
Aviation systems : management of the integrated aviation value chain
1
Big data analytics in operations and supply chain management
1
Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
1
Brand management ; Vol. 2
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Business and management issues in the global and digital era : Indonesian perspectives
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ECONIS (ZBW)
173
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Frontline employee inspiration in retailing : conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin
-
2022
Persistent link: https://www.econbiz.de/10013188011
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2
Factors influencing online platform engagement in fresh fruit e-commerce in China
Tang, Lin
;
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 247-261)
.
2024
Persistent link: https://www.econbiz.de/10014564136
Saved in:
3
Factors influencing customer retention in the parcel delivery industry
Zonghong Wu
;
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 789-805)
.
2024
Persistent link: https://www.econbiz.de/10014575003
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4
Perceived service quality and customer loyalty : a study of online food delivery applications in platform to customer (P2C) service delivery in Sri Lanka
Dasanayaka, Karawita Dasanayakage Dilmi Umayanchana
; …
- In:
Digital influence on consumer habits : marketing …
,
(pp. 19-36)
.
2024
Persistent link: https://www.econbiz.de/10014552084
Saved in:
5
Intercultural service encounters in the post-COVID-19 world : a research agenda
Sharma, Piyush
- In:
A Research Agenda for Service Marketing
,
(pp. 283–298)
.
2024
Persistent link: https://www.econbiz.de/10014517997
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6
Augmented Reality (AR) in retailing : customers' experience in luxury fashion
Mekonnen, Aster
- In:
Digital Transformation for Fashion and Luxury Brands : …
,
(pp. 91-106)
.
2024
Persistent link: https://www.econbiz.de/10014529066
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7
The customer experience with fashion sale robots : a psycho-interpretative framework
Montera, Raffaella
;
Ciasullo, Maria Vincenza
;
Cucari, Nicola
- In:
Digital Transformation for Fashion and Luxury Brands : …
,
(pp. 207-223)
.
2024
Persistent link: https://www.econbiz.de/10014529106
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8
"Experience" in service : reconstructing an elusive concept through a multi-method triangulation
Fischer, Lukas
-
2021
Persistent link: https://www.econbiz.de/10012653558
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9
Customers' intention in terms of using mobile banking services in Serbia
Šabotić, Zenaida
;
Vehapi, Semir
;
Lekpek, Ahmedin
- In:
Digital Transformation of the Financial Industry : …
,
(pp. 151-169)
.
2023
Persistent link: https://www.econbiz.de/10013549146
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10
Franchise vs. independent retail and service stores : customer perceptions
Le Bot, Corentin
;
Perrigot, Rozenn
;
Cliquet, Gérard
- In:
Networks in International Business : Managing …
,
(pp. 171-200)
.
2023
Persistent link: https://www.econbiz.de/10013539428
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