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Search: subject:"Logistics service quality"
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Consumer behaviour
Service quality
33
Dienstleistungsqualität
32
Logistics
30
Logistics provider
30
Logistikdienstleister
30
Logistik
28
Customer satisfaction
24
Kundenzufriedenheit
23
Logistics service quality
21
Quality management
19
Qualitätsmanagement
19
logistics service quality
14
Beziehungsmarketing
12
Relationship marketing
12
Online retailing
11
Online-Handel
11
Konsumentenverhalten
10
E-commerce
8
Electronic Commerce
8
Lieferantenmanagement
6
Supplier relationship management
6
Logistics Service Quality
5
Einzelhandel
4
Kano model
4
Retail trade
4
Customer Satisfaction
3
LSQ
3
Lieferkette
3
Supply chain
3
customer satisfaction
3
Attractive quality
2
Consumer loyalty
2
Consumer satisfaction
2
Customer service
2
Customer service survey
2
Express logistics
2
Greece
2
ICT
2
Indonesia
2
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7
Free
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Article
10
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English
10
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Boone, Christopher A.
1
Dhaigude, Soma Amol
1
Do, Quynh Huong
1
Eigbe, Oserere E.
1
Gajjar, Hasmukh
1
Han, Yunxia
1
Hofer, Adriana Rossiter
1
Jain, Nikunj Kumar
1
Kim, Thai Young
1
Li, Xiaoping
1
Masorgo, Nicolò
1
Mir, Saif
1
Mohan, Bijuna C.
1
Murfield, Monique L. Ueltschy
1
Rutner, Paige
1
Shah, Bhavin J.
1
Soh, Keng Lin
1
Sze Hui Chin
1
Thomas, Rodney Lawrence
1
Tiamiyu, Mutawakilu A.
1
Wang, Xueqin
1
Wong, Wai Peng
1
Xie, Guangying
1
Xie, Lijuan
1
Xing, Xiaoyu
1
Xu, Lan
1
Zhou, Huizhuo
1
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Published in...
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Journal of retailing and consumer services
2
International journal of business performance and supply chain modelling : IJBPSCM
1
International journal of logistics : research and applications
1
International journal of physical distribution & logistics management : IJPD & LM
1
International journal of services, economics and management
1
Journal of business logistics
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of international trade & commerce
1
Journal of internet commerce
1
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ECONIS (ZBW)
10
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1
You're driving me crazy! : how emotions elicited by negative driver behaviors impact customer outcomes in last mile delivery
Masorgo, Nicolò
;
Mir, Saif
;
Hofer, Adriana Rossiter
- In:
Journal of business logistics
44
(
2023
)
4
,
pp. 666-692
Persistent link: https://www.econbiz.de/10014434922
Saved in:
2
Study on the impact of fresh food e-commerce
logistics
service
quality
on customer satisfaction, customer trust, and repurchase intention
Zhou, Huizhuo
;
Xing, Xiaoyu
- In:
Journal of international trade & commerce
18
(
2022
)
5
,
pp. 19-35
Persistent link: https://www.econbiz.de/10013483278
Saved in:
3
Effects of
logistics
service
quality
and price fairness on customer repurchase intention : the moderating role of cross-border e-commerce experiences
Do, Quynh Huong
;
Kim, Thai Young
;
Wang, Xueqin
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014239880
Saved in:
4
Logistics
service
quality
in online shopping : a bibliometric analysis
Dhaigude, Soma Amol
;
Mohan, Bijuna C.
- In:
Journal of internet commerce
22
(
2023
)
1
,
pp. 157-188
Persistent link: https://www.econbiz.de/10013547784
Saved in:
5
Electronic
logistics
service
quality
and repurchase intention in e-tailing : catalytic role of shopping satisfaction, payment options, gender and returning experience
Jain, Nikunj Kumar
;
Gajjar, Hasmukh
;
Shah, Bhavin J.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012433719
Saved in:
6
Influence factors of online shopping food quality performance considering the relationship quality
Li, Xiaoping
;
Xie, Lijuan
;
Xu, Lan
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
2
,
pp. 69-78
Persistent link: https://www.econbiz.de/10012036053
Saved in:
7
Determinants of customer perceived online shopping
logistics
service
quality
value : an empirical study from China
Han, Yunxia
;
Xie, Guangying
- In:
International journal of logistics : research and …
22
(
2019
)
6
,
pp. 614-637
Persistent link: https://www.econbiz.de/10012203876
Saved in:
8
Demand for courier services : determinants for customer organisations in a developing country
Tiamiyu, Mutawakilu A.
;
Eigbe, Oserere E.
- In:
International journal of services, economics and management
9
(
2018
)
3/4
,
pp. 177-207
Persistent link: https://www.econbiz.de/10012035884
Saved in:
9
Investigating
logistics
service
quality
in omni-channel retailing
Murfield, Monique L. Ueltschy
;
Boone, Christopher A.
; …
- In:
International journal of physical distribution & …
47
(
2017
)
4
,
pp. 263-296
Persistent link: https://www.econbiz.de/10011648200
Saved in:
10
A theoretical model to investigate customer loyalty on logistics service providers for sustainable business performance
Soh, Keng Lin
;
Sze Hui Chin
;
Wong, Wai Peng
- In:
International journal of business performance and …
7
(
2015
)
3
,
pp. 212-232
Persistent link: https://www.econbiz.de/10011521212
Saved in:
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