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~subject:"Customer value"
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Customer value
Dienstleistungsqualität
4
Kundenwert
4
Service quality
4
Taiwan
4
Hotel industry
3
Hotellerie
3
Risiko
2
Risk
2
Bank marketing
1
Bankgeschäft
1
Banking services
1
Bankmarketing
1
Perception
1
Risikopräferenz
1
Risk attitude
1
Social Marketing
1
Social marketing
1
Structural equation model
1
Strukturgleichungsmodell
1
Wahrnehmung
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English
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Chang, Hong-Sheng
2
Chang, Hong-sheng
2
Hsiao, Han-Liang
1
Tseng, Chien-ming
1
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The service industries journal
2
Journal of hospitality & leisure marketing : the international forum for research, theory & practice
1
Journal of international consumer marketing
1
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ECONIS (ZBW)
4
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1
The matrix composition of banking customer value
Chang, Hong-sheng
;
Tseng, Chien-ming
- In:
Journal of international consumer marketing
22
(
2010
)
4
,
pp. 347-362
Persistent link: https://www.econbiz.de/10008991649
Saved in:
2
Increasing hotel customer value through service quality cues in Taiwan
Chang, Hong-Sheng
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 73-84
Persistent link: https://www.econbiz.de/10003732979
Saved in:
3
Examining the casual relationship among service recovery, perceived justice, perceived risk, and customer value in the hotel industry
Chang, Hong-Sheng
;
Hsiao, Han-Liang
- In:
The service industries journal
28
(
2008
)
3/4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10003751922
Saved in:
4
Increase hotel customer value by reducing relevant perceived risk in Taiwan
Chang, Hong-sheng
- In:
Journal of hospitality & leisure marketing : the …
16
(
2007
)
4
,
pp. 324-342
Persistent link: https://www.econbiz.de/10003766526
Saved in:
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