Increasing hotel customer value through service quality cues in Taiwan
Year of publication: |
2008
|
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Authors: | Chang, Hong-Sheng |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 28.2008, 1/2, p. 73-84
|
Subject: | Dienstleistungsqualität | Service quality | Kundenwert | Customer value | Hotellerie | Hotel industry | Taiwan |
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