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~subject:"Customer value"
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Customer value
Customer integration
29
Kundenintegration
29
Beziehungsmarketing
27
Relationship marketing
27
Customer co-creation
19
New product development
15
Innovation
14
Produktentwicklung
14
Consumer behaviour
11
Innovation management
10
Innovationsmanagement
10
Konsumentenverhalten
10
Betriebliche Wertschöpfung
8
Value creation
8
Customer satisfaction
6
Kundenzufriedenheit
6
Service innovation
6
customer co-creation
6
Customer cocreation
5
Customer service
5
Dienstleistungsqualität
5
Emotion
5
Kundenservice
5
Service quality
5
Dienstleistung
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Dienstleistungsinnovation
4
Knowledge transfer
4
Kundenwert
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Services
4
Social Web
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Social web
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Wissenstransfer
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Beschwerdemanagement
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Complaint management
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Dienstleistungssektor
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Internet marketing
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Beeler-Connelly, Lisa L.
1
Chaker, Nawar N.
1
Cheung, Fung Yi Millissa
1
Delpechitre, Duleeep
1
Koniorczyk, Grażyna
1
Menezes, João
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Nguyen Bac Nguyen
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To, Wai Ming
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Journal of business research : JBR
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Journal of economics & management
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Services marketing quarterly
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ECONIS (ZBW)
4
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1
An extensive framework of customer-to-customer value co-creation practices : a study in a running event context
Nguyen Bac Nguyen
;
Menezes, João
- In:
Services marketing quarterly
45
(
2024
)
2
,
pp. 182-224
Persistent link: https://www.econbiz.de/10014566259
Saved in:
2
Customer value co-creation behavior : a dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior
Delpechitre, Duleeep
;
Beeler-Connelly, Lisa L.
;
Chaker, …
- In:
Journal of business research : JBR
92
(
2018
),
pp. 9-24
Persistent link: https://www.econbiz.de/10011925237
Saved in:
3
A customer-dominant logic on service recovery and customer satisfaction
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Management decision : MD
54
(
2016
)
10
,
pp. 2524-2543
Persistent link: https://www.econbiz.de/10011579689
Saved in:
4
Customer knowledge in (co)creation of product : a case study of IKEA
Koniorczyk, Grażyna
- In:
Journal of economics & management
22
(
2015
)
4
,
pp. 107-120
Persistent link: https://www.econbiz.de/10011534384
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