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~subject:"Dienstleistung"
~subject:"Integration"
~subject:"Kundenbindung"
~type_genre:"Sammelwerk"
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Dienstleistung
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15
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9
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ECONIS (ZBW)
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Information processing in customer relationship management : investigating the role of electronic word-of-mouth and loyalty programs
Mafael, Alexander
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2015
Persistent link: https://www.econbiz.de/10011569813
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2
Kundenintegration 2.0
Fandel, Günter
(
ed.
);
Fließ, Sabine
(
contributor
); …
-
2011
Persistent link: https://www.econbiz.de/10009303148
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3
Kundenintegration : Forum Dienstleistungsmanagement
Bruhn, Manfred
(
ed.
);
Stauss, Bernd
(
contributor
)
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003779880
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4
Involving customers in new service development
Edvardsson, Bo
(
ed.
)
-
2006
Persistent link: https://www.econbiz.de/10003333084
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5
Services marketing : a managerial approach
Russell-Bennett, Rebekah
-
2003
Persistent link: https://www.econbiz.de/10013490002
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