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~subject:"Digitization"
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Search: "Customer relationship management"
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Subject
All
Digitization
Beziehungsmarketing
25,023
Relationship marketing
25,023
Konsumentenverhalten
8,713
Consumer behaviour
8,711
Customer satisfaction
5,309
Kundenzufriedenheit
5,307
Service quality
3,843
Dienstleistungsqualität
3,841
Brand management
2,524
Markenführung
2,524
Deutschland
2,347
Germany
2,293
Kundenmanagement
2,281
Theory
2,240
Theorie
2,239
Lieferantenmanagement
2,177
Supplier relationship management
2,177
Social Web
1,999
Social web
1,999
Marketingmanagement
1,883
Marketing management
1,856
Markenimage
1,842
Brand image
1,839
Electronic Commerce
1,744
E-commerce
1,617
Online-Marketing
1,556
Internet marketing
1,531
Kundenwert
1,514
Customer value
1,452
Kundenintegration
1,428
Customer integration
1,427
Vertrauen
1,349
Confidence
1,337
Einzelhandel
1,326
Retail trade
1,310
Brand
1,252
Markenartikel
1,238
Online retailing
1,208
Online-Handel
1,208
Customer service
1,147
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Undetermined
135
Free
35
Type of publication
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Article
156
Book / Working Paper
71
Type of publication (narrower categories)
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Article in journal
127
Aufsatz in Zeitschrift
127
Aufsatz im Buch
29
Book section
29
Aufsatzsammlung
16
Hochschulschrift
15
Graue Literatur
12
Non-commercial literature
12
Collection of articles of several authors
4
Konferenzschrift
4
Sammelwerk
4
Case study
3
Fallstudie
3
Arbeitspapier
2
Working Paper
2
Collection of articles written by one author
1
Conference paper
1
Elektronischer Datenträger
1
Interview
1
Konferenzbeitrag
1
Ratgeber
1
Sammlung
1
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English
191
German
36
Polish
1
Author
All
Ratten, Vanessa
7
Straker, Karla
6
Wrigley, Cara
6
Vrontis, Demetris
4
Dirsehan, Taşkın
3
Schumann, Jan Hendrik
3
Thaichon, Park
3
Ashkanasy, Neal M.
2
Bingemer, Stephan
2
Bongers, Franziska M.
2
Burkhardt, Achim
2
Chatterjee, Sheshadri
2
Chaudhuri, Ranjan
2
Christ-Brendemühl, Sonja
2
Cuesta-Valiño, Pedro
2
Da-Cruz, Patrick
2
Dunn, Al
2
Efthymiou, Leonidas
2
Graumann, Matthias
2
Heinrich, Stephan
2
Horster, Eric
2
Härtel, Charmine E. J.
2
Junge, Anna Lisa
2
Lohmann, Katja
2
Ohlwein, Martin
2
Parida, Vinit
2
Pfannstiel, Mario A.
2
Prim-Allaz, Isabelle
2
Rana, Nripendra P.
2
Rederer, Erik Ralf
2
Reinartz, Werner J.
2
Rogers, David L.
2
Rosemann, Michael
2
Sandhu, Kamaljeet
2
Shams, S. M. Riad
2
Thrassou, Alkis
2
Tsoukatos, Evangelos
2
Verhoef, Peter C.
2
Vervest, Peter
2
Weber, Yaakov
2
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Institution
All
Springer Fachmedien Wiesbaden
4
Haufe-Lexware GmbH & Co. KG
3
Books on Demand GmbH <Norderstedt>
2
Springer Gabler <Firma>
2
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
American Marketing Association
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Hochschule Mittweida
1
ICORIA <17., 2018, Valencia>
1
Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
Otto-Friedrich-Universität Bamberg
1
Technische Universität Chemnitz
1
Technische Universität Dresden
1
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Published in...
All
Journal of business research : JBR
8
Journal of retailing and consumer services
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of digital banking
6
Springer eBook Collection
6
Technological forecasting & social change : an international journal
6
Research
4
Developing digital marketing : relationship perspectives
3
Italian journal of marketing : ITJM
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Premier reference source
3
The journal of business & industrial marketing
3
Advances in business strategy and competitive advantage (ABSCA) book series
2
Business - Innovation - High Tech
2
Edition Sales Excellence
2
Electronic markets : EM ; the international journal of electronic commerce and business media
2
Emerald insight
2
Emerging challenges, solutions, and best practices for digital enterprise transformation
2
Harvard-Business-Manager : das Wissen der Besten
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Journal of business-to-business marketing
2
Journal of fashion marketing and management
2
Journal of marketing
2
Journal of personal selling & sales management
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Markenkommunikation und Beziehungsmarketing
2
Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
2
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
2
Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business
2
Politik und Wirtschaft
2
Research on emotion in organizations
2
Routledge advances in management and business studies
2
Schriftenreihe Logistik der Technischen Universität Berlin
2
The international review of retail, distribution and consumer research
2
AMS review : official publication of the Academy of Marketing Science
1
Advances in advertising research
1
Advances in hospitality, tourism, and the services industry (AHTSI) book series
1
Athens journal of business & economics : AJBE
1
Boston Univ. School of Law, Law and Economics Research Paper
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
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Source
All
ECONIS (ZBW)
227
Showing
1
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10
of
227
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date (newest first)
date (oldest first)
1
Digital transformation in corporate banking : toward a blended service model
Lóska, Gergely
;
Uotila, Juha
- In:
California management review
66
(
2024
)
3
,
pp. 93-115
Persistent link: https://www.econbiz.de/10014583890
Saved in:
2
B2B service sales on a digital multi-sided platform : transformation from value chains to value networks
Heikinheimo, Minna
;
Hautamäki, Pia
;
Julkunen, Saara
; …
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 26-39
Persistent link: https://www.econbiz.de/10014456183
Saved in:
3
Understanding B2B customer journeys for complex digital services : the case of cloud computing
Terpoorten, Claas
;
Klein, Jan F.
;
Merfeld, Katrin
- In:
Industrial marketing management : the international …
119
(
2024
),
pp. 178-192
Persistent link: https://www.econbiz.de/10014555749
Saved in:
4
Customer
relationship
management
: review of technology impact and use cases
Yerpude, Samir
;
Rautela, Sonica
- In:
Digital transformation, strategic resilience, cyber …
,
(pp. 87-99)
.
2023
Persistent link: https://www.econbiz.de/10014428103
Saved in:
5
From transactions to transformations : exploring transformative food retailing
Saarijärvi, Hannu
;
Sparks, Leigh
;
Närvänen, Elina
; …
- In:
The international review of retail, distribution and …
34
(
2024
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10014558995
Saved in:
6
The impact of digitalization on customer knowledge management
Camară, Andreea Bianca
- In:
Management dynamics in the knowledge economy
12
(
2024
)
1/43
,
pp. 21-38
Persistent link: https://www.econbiz.de/10014584021
Saved in:
7
How digital transformation impacts customer experience in the hard luxury industry : consensus on omnichannel strategy
Bertrand, Marine
;
Glebova, Ekaterina
- In:
Athens journal of business & economics : AJBE
10
(
2024
)
3
,
pp. 183-216
Persistent link: https://www.econbiz.de/10014555825
Saved in:
8
How a digital platform transforms the value proposition in purchasing and buyer-supplier relationship management
Ocicka, Barbara
- In:
European research studies
24
(
2021
)
4
,
pp. 44-56
Persistent link: https://www.econbiz.de/10012667007
Saved in:
9
Unleashing the digital building bricks
Muschkiet, Michel
;
Wulfert, Tobias
;
Woroch, Robert
; …
- In:
Electronic markets : EM ; the international journal of …
33
(
2023
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10014374892
Saved in:
10
How digital technologies reshape marketing : evidence from a qualitative investigation
Pascucci, Federica
;
Savelli, Elisabetta
;
Gistri, Giacomo
- In:
Italian journal of marketing : ITJM
2023
(
2023
)
1
,
pp. 27-58
Persistent link: https://www.econbiz.de/10014227133
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