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~subject:"Electronic Commerce"
~subject:"Hospital"
~subject:"USA"
~type:"article"
~type_genre:"Case study"
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Search: "Dienstleistungsqualität"
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Electronic Commerce
Hospital
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Dienstleistungsqualität
123
Service quality
123
Quality management
22
Qualitätsmanagement
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21
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21
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16
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2
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Bovaird, Tony
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1
Caldwell, Cam
1
Chahal, Hardeep
1
Chaney, Paul K.
1
Clark, Stephanie
1
Dasanayaka, Sarath W. S. B.
1
Dick, Rolf van
1
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1
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1
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Gunasekera, G. S. P.
1
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Huang, Lan-ying
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Noble, Roger
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Rezai, Fariborz
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Auditing : a journal of practice & theory
1
Business strategies : types, benefits and effects on firm performance
1
Cases on human performance improvement technologies
1
Competitive advantage : strategies, management and performance
1
Corporate sustainability as a challenge for comprehensive management
1
Global business and organizational excellence : a review of research & best practices
1
International journal of internet and enterprise management : IJIEM
1
International public management journal
1
Journal of marketing
1
Journal of research in marketing and entrepreneurship : JRME
1
Management research review
1
Multi-channel marketing, branding and retail design : new challenges and opportunities
1
Organization : the critical journal of organization, theory and society
1
Quality management journal : QMJ
1
Service business
1
Supply chain management : applications for manufacturing and service industries
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism planning & development
1
World class applications of Six Sigma : [real world examples of success]
1
World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
20
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1
Assessing the impact of co-production on pathways to outcomes in public services : the case of policing and criminal justice
Loeffler, Elke
;
Bovaird, Tony
- In:
International public management journal
23
(
2020
)
2
,
pp. 205-223
Persistent link: https://www.econbiz.de/10012270723
Saved in:
2
A service quality case study : what not to do
Anderson, Verl
;
Caldwell, Cam
- In:
Competitive advantage : strategies, management and …
,
(pp. 239-248)
.
2017
Persistent link: https://www.econbiz.de/10011732344
Saved in:
3
Professional sports faculty location and vendor considerations
Smith-Ditizio, Amber A.
- In:
Supply chain management : applications for …
,
(pp. 203-218)
.
2016
Persistent link: https://www.econbiz.de/10011503315
Saved in:
4
In-store design and marketing effects : taking account of the influence of servicescape design upon retail brand frontline employees
Kearney, Treasa
- In:
Multi-channel marketing, branding and retail design : …
,
(pp. 193-217)
.
2016
Persistent link: https://www.econbiz.de/10011582614
Saved in:
5
Characterizing Themed Touring Routes : a geospatial and tourism evaluation of wine trails
Xu, Shuangyu
;
Leung, Yu-Fai
;
Barbieri, Carla
- In:
Tourism planning & development
13
(
2016
)
2
,
pp. 168-184
Persistent link: https://www.econbiz.de/10011554199
Saved in:
6
Bringing service standards to life
Kwan, Julie
;
Clark, Stephanie
;
Villachica, Steven W.
- In:
Cases on human performance improvement technologies
,
(pp. 154-181)
.
2015
Persistent link: https://www.econbiz.de/10011610824
Saved in:
7
Marketing quality and complaints among professional sport teams : case study
Smith-Ditizio, Amber A.
- In:
Business strategies : types, benefits and effects on …
,
(pp. 1-26)
.
2015
Persistent link: https://www.econbiz.de/10010499531
Saved in:
8
Damaged auditor reputation and analysts' forecast revision frequency
Cahan, Steven F.
;
Chaney, Paul K.
;
Jeter, Debra C.
; …
- In:
Auditing : a journal of practice & theory
32
(
2013
)
1
,
pp. 33-60
Persistent link: https://www.econbiz.de/10009721283
Saved in:
9
The impacts of e-service quality on customer behaviour in multi-channel e-services
Sousa, Rui
;
Voss, Christopher A.
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 789-806
Persistent link: https://www.econbiz.de/10009625469
Saved in:
10
Quality of healthcare service delivery in public sector hospitals : a case study based on western province in Sri Lanka
Dasanayaka, Sarath W. S. B.
;
Gunasekera, G. S. P.
; …
- In:
World review of entrepreneurship, management and …
8
(
2012
)
2
,
pp. 148-164
Persistent link: https://www.econbiz.de/10009529022
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