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~subject:"Emotion"
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Search: "The international journal of bank marketing : IJBM"
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Emotion
Consumer behaviour
135
Konsumentenverhalten
135
Bank
102
Beziehungsmarketing
85
Relationship marketing
85
Customer satisfaction
66
Kundenzufriedenheit
66
Electronic Banking
63
Electronic banking
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Dienstleistungsqualität
58
Service quality
58
Financial services
54
Finanzdienstleistung
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Personal banking
48
Privatkundengeschäft
48
India
30
Indien
30
Banking
28
Innovation adoption
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Innovationsakzeptanz
28
Confidence
27
Vertrauen
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Bankgeschäft
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Banking services
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Banks
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Trust
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Corporate Social Responsibility
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Corporate social responsibility
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Mobile Business
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Mobile business
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Brand management
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Markenführung
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Consumer attitudes
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Großbritannien
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Islamic finance
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Islamisches Finanzsystem
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Mobile banking
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United Kingdom
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Behavioural finance
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Bapat, Dhananjay
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Hino, Hayiel
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Hoffmann, Arvid O. I.
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Inyang, Aniefre Eddie
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Itani, Omar S.
1
Ketteler, Dana
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Levy, Shalom
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Marinkovic, Veljko
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Mohan, Bijuna C.
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Moorthi, Y. L. R.
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Obradovic, Vladimir
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The international journal of bank marketing : IJBM
7
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ECONIS (ZBW)
7
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1
Brand value proposition for bank customers in India
Moorthi, Y. L. R.
;
Mohan, Bijuna C.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 24-44
Persistent link: https://www.econbiz.de/10011617835
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2
Impact of brand familiarity on brands experience dimensions for financial services brands
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 637-648
Persistent link: https://www.econbiz.de/10011725709
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3
Emotional brand attachment : a factor in customer-bank relationships
Levy, Shalom
;
Hino, Hayiel
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
2
,
pp. 136-150
Persistent link: https://www.econbiz.de/10011486706
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4
Perceived customer participation and work engagement : the path through emotional labor
Yoo, Jaewon
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1009-1024
Persistent link: https://www.econbiz.de/10011618710
Saved in:
5
The effects of empathy and listening of salespeople on relationship quality in the retail banking industry : the moderating role of felt stress
Itani, Omar S.
;
Inyang, Aniefre Eddie
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 692-716
Persistent link: https://www.econbiz.de/10011456301
Saved in:
6
Customers' emotional reactions in the banking industry
Marinkovic, Veljko
;
Obradovic, Vladimir
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 243-260
Persistent link: https://www.econbiz.de/10011383550
Saved in:
7
How experiences with trading a company's stock influence customer attitudes and purchasing behavior
Hoffmann, Arvid O. I.
;
Ketteler, Dana
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
7
,
pp. 963-992
Persistent link: https://www.econbiz.de/10011490882
Saved in:
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