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~subject:"Job satisfaction"
~subject:"Kundenservice"
~subject:"Physical distribution"
~subject:"Relationship marketing"
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Job satisfaction
Kundenservice
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Salespeople
2,378
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2,378
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865
Selling
862
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141
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Agnihotri, Raj
16
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13
Wieseke, Jan
13
Chaker, Nawar N.
12
Singh, Ramendra
12
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11
Homburg, Christian
10
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10
Ahearne, Michael
9
Alavi, Sascha
9
Friend, Scott B.
9
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9
Park, Jungkun
8
Zablah, Alex R.
8
Guenzi, Paolo
7
Jaramillo, Fernando
7
Johnson, Jeff S.
7
Lam, Son K.
7
Rangarajan, Deva
7
Rodriguez, Michael
7
Bush, Alan J.
6
Evans, Kenneth R.
6
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6
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6
Hochstein, Bryan
6
Jones, Eli
6
Moncrief, William C.
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Tanner, John F.
6
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6
Essl, Andrea
5
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5
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5
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Klarmann, Martin
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Industrial marketing management : the international journal for industrial and high-tech firms
68
The journal of personal selling & sales management : JPSSM
59
Journal of business research : JBR
37
The journal of business & industrial marketing
29
Journal of personal selling & sales management
25
Journal of retailing and consumer services
20
Journal of the Academy of Marketing Science
20
Journal of business-to-business marketing
14
The service industries journal
14
SpringerLink / Bücher
13
Journal of marketing
12
Journal of retailing
12
The Oxford handbook of strategic sales and sales management
10
Journal of service research : JSR
9
European journal of marketing : EJM
8
Journal of business ethics : JOBE
8
International journal of retail & distribution management
7
Journal of service research
7
Journal of strategic marketing
7
International journal of hospitality management
6
Journal of financial services marketing : JFSM
6
Marketing intelligence & planning
6
Journal of managerial issues : JMI
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
Psychology & marketing
5
Springer eBook Collection / Business and Economics
5
Asia Pacific journal of marketing and logistics
4
Gabler Edition Wissenschaft
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing theory and practice
4
The international review of retail, distribution and consumer research
4
The journal of services marketing
4
Australasian marketing journal
3
Business horizons
3
European journal of marketing
3
International journal of contemporary hospitality management
3
International journal of logistics : research and applications
3
Journal of Asia Business Studies
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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ECONIS (ZBW)
835
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821
Serviceorientierung und Servicekompetenz von Kundenkontakt-Mitarbeitern
Coenen, Christian
- In:
Interaktionen im Dienstleistungsbereich
,
(pp. 341-374)
.
2001
Persistent link: https://www.econbiz.de/10001555437
Saved in:
822
EQ und DLQ: emotionale Intelligenz und Dienstleistungsqualität im Kundenkontakt
Finsterwalder, Jörg
;
Tomczak, Torsten
- In:
Interaktionen im Dienstleistungsbereich
,
(pp. 375-403)
.
2001
Persistent link: https://www.econbiz.de/10001555440
Saved in:
823
Kundenorientierte Anreizsysteme im beratungsintensiven Facheinzelhandel
Lehmkühler, Bettina
-
2001
Persistent link: https://www.econbiz.de/10001528364
Saved in:
824
Kundenwünsche im persönlichen Verkauf : eine empirische Analyse der Eindrucksbildung als Erfolgsfaktor
Schuchert-Güler, Pakize
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001530493
Saved in:
825
Vertriebsmanagement : Organisation, Technologieeinsatz, Personal
Reichwald, Ralf
(
ed.
)
-
2000
Persistent link: https://www.econbiz.de/10001413154
Saved in:
826
Der Einfluß der Mitarbeiterzufriedenheit auf die Kundenzufriedenheit im Handel - eine theoretische und empirische Analyse am Beispiel des Warenhauses
Meffert, Heribert
;
Schwetje, Thomas
- In:
Handelsforschung
14
(
2000
),
pp. 109-140
Persistent link: https://www.econbiz.de/10001472989
Saved in:
827
Managing customer services : human resource practices, turnover, and sales growth
Batt, Rosemary
-
2000
Persistent link: https://www.econbiz.de/10001601679
Saved in:
828
Selling & sales management
Jobber, David
;
Lancaster, Geoffrey
-
2000
-
5th ed
Persistent link: https://www.econbiz.de/10001459882
Saved in:
829
Rethinking the sales force : redefining selling to create and capture customer value
Rackham, Neil
;
DeVincentis, John R
;
DeVincentis, John
-
1999
Persistent link: https://www.econbiz.de/10000675326
Saved in:
830
"Guanxi" and salesforce management practices in China
Bennett, Roger
- In:
Asia Pacific business review
5
(
1999
)
3/4
,
pp. 73-93
Persistent link: https://www.econbiz.de/10001450419
Saved in:
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