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Konsumentenverhalten
Consumer behaviour
9
Beziehungsmarketing
4
Internet
4
Online retailing
4
Online-Handel
4
Relationship marketing
4
Trust
4
Commitment
3
E-commerce
3
Electronic Banking
3
Electronic Commerce
3
Electronic banking
3
Internet marketing
3
Mobile communications
3
Mobilkommunikation
3
Online-Marketing
3
Bank marketing
2
Brand
2
Brand evangelism
2
Brand identification
2
Brand image
2
Brand loyalty
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Brand relationships
2
Confidence
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Consumer behaviour internet
2
Customer satisfaction
2
Decision-making
2
Goods multiple lives practices
2
Information behaviour
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Informationsverhalten
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Kundenzufriedenheit
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Markenimage
2
Mobile phone
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Mobile service quality
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Mobiltelefon
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Motivation
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Motivations
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Multi-channel measurement
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Mutualization
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English
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Arcand, Manon
9
Tep, Sandrine Prom
3
Durif, Fabien
2
Ertz, Myriam
2
Rajaobelina, Lova
2
Baudry, Damien
1
Bouhia, Mariem
1
Brun, Isabelle
1
Couture, Annie
1
Diotte, Sara-Kim
1
Gallant, Isabelle
1
Marticotte, Francois
1
Marticotte, François
1
Ouellet, Jean-François
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Ricard, Line
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Sénécal, Sylvain
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AMS review : official publication of the Academy of Marketing Science
1
International journal of bank marketing
1
Journal of business research : JBR
1
Journal of digital banking
1
Journal of financial services marketing : JFSM
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
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ECONIS (ZBW)
9
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1
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9
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1
Drivers of privacy concerns when interacting with a chatbot in a customer service encounter
Bouhia, Mariem
;
Rajaobelina, Lova
;
Tep, Sandrine Prom
; …
- In:
International journal of bank marketing
40
(
2022
)
6
,
pp. 1159-1181
Persistent link: https://www.econbiz.de/10013397778
Saved in:
2
The smartphone, not the tablet, now rules the mobile banking experience
Tep, Sandrine Prom
;
Arcand, Manon
;
Diotte, Sara-Kim
- In:
Journal of digital banking
5
(
2020
)
2
,
pp. 155-162
Persistent link: https://www.econbiz.de/10012421163
Saved in:
3
A conceptual perspective on collaborative consumption
Ertz, Myriam
;
Durif, Fabien
;
Arcand, Manon
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 27-41
Persistent link: https://www.econbiz.de/10012113565
Saved in:
4
Business at the fingertips of consumers : a scale for measuring resale motivations in online settings
Ertz, Myriam
;
Durif, Fabien
;
Arcand, Manon
- In:
The international review of retail, distribution and …
28
(
2018
)
1
,
pp. 92-114
Persistent link: https://www.econbiz.de/10011853997
Saved in:
5
Towards a better understanding of mobile banking : the impact of customer experience on trust and commitment
Rajaobelina, Lova
;
Brun, Isabelle
;
Tep, Sandrine Prom
; …
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 141-152
Persistent link: https://www.econbiz.de/10011975268
Saved in:
6
Consumer characteristics as drivers of online information searches
Gallant, Isabelle
;
Arcand, Manon
- In:
Journal of research in interactive marketing : …
11
(
2017
)
1
,
pp. 56-74
Persistent link: https://www.econbiz.de/10011699246
Saved in:
7
Schadenfreude, attitude and the purchase intentions of a counterfeit luxury brand
Marticotte, François
;
Arcand, Manon
- In:
Journal of business research : JBR
77
(
2017
),
pp. 175-183
Persistent link: https://www.econbiz.de/10011729909
Saved in:
8
The impact of brand evangelism on oppositional referrals towards a rival brand
Marticotte, Francois
;
Arcand, Manon
;
Baudry, Damien
- In:
The journal of product & brand management
25
(
2016
)
6
,
pp. 538-549
Persistent link: https://www.econbiz.de/10011587821
Saved in:
9
The influence of tourism innovativeness on online consumer behavior
Couture, Annie
;
Arcand, Manon
;
Sénécal, Sylvain
; …
- In:
Journal of travel research : a quarterly publication of …
54
(
2015
)
1
,
pp. 66-79
Persistent link: https://www.econbiz.de/10010474696
Saved in:
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