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Search: isPartOf:"International Journal of Quality and Service Sciences"
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Krankenhaus
Dienstleistungsqualität
111
Service quality
111
Quality management
82
Qualitätsmanagement
81
Customer satisfaction
64
Kundenzufriedenheit
64
Consumer behaviour
52
Konsumentenverhalten
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41
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40
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27
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Gesundheitsversorgung
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Hochschule
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Higher education institution
18
Schweden
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Sweden
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17
Kundenintegration
16
Organisatorischer Wandel
16
Organizational change
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Performance-Messung
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Performance measurement
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Customer integration
14
Emotion
14
Gesundheitswesen
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Health care system
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Sustainability
14
Betriebliche Wertschöpfung
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Customer service
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Kundenservice
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Product quality
12
Produktqualität
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Services
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Svensson, Göran
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Guglielmetti Mugion, Roberta
1
He, Zhen
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Jin, Haizhe
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Kadir, Abdul Rahman
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Kajihara, Chisato
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Rafikul Islam
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Raharjo, Hendry
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Ratnawati
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International journal of quality and service sciences
18
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ECONIS (ZBW)
17
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1
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1
Assessing subjective career success : the role of career commitment, career resilience and self-efficacy: a evidence from hospitality industry
Bhawna
;
Sharma, Sanjeev Kumar
;
Akram, Umair
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 44-62
Persistent link: https://www.econbiz.de/10014514129
Saved in:
2
Readiness for agile-sustainability in health-care organizations
Thomas, Albi
;
Suresh, M.
- In:
International journal of quality and service sciences
15
(
2023
)
2
,
pp. 148-167
Persistent link: https://www.econbiz.de/10014380813
Saved in:
3
Assessing service quality and the perceptual difference between employees and patients of public hospitals in a developing country
Fiakpa, Ernest Afene
;
Nguyen, Thu-Huong
;
Armstrong, Anona
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 402-420
Persistent link: https://www.econbiz.de/10013361610
Saved in:
4
Frontline nurses' appraisal of organizational attractiveness and the role of management support, interdepartmental collaboration climate and service quality of care
Slåtten, Terje
;
Lien, Gudbrand
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 197-216
Persistent link: https://www.econbiz.de/10013330610
Saved in:
5
Variations in user-oriented elderly care : a multilevel approach
Kazemi, Ali
;
Kajonius, Petri
- In:
International journal of quality and service sciences
9
(
2017
)
2
,
pp. 138-147
Persistent link: https://www.econbiz.de/10011762932
Saved in:
6
The effect of role stress, job satisfaction, self-efficacy and nurses’ adaptability on service quality in public hospitals of Wajo
Kadir, Abdul Rahman
;
Kamariah, Najmi
;
Saleh, Ariyanti
; …
- In:
International journal of quality and service sciences
9
(
2017
)
2
,
pp. 184-202
Persistent link: https://www.econbiz.de/10011762973
Saved in:
7
Measuring quality performance between public and private hospitals in Malaysia
Selim Ahmed
;
Noor Hazilah Abd Manaf
;
Rafikul Islam
- In:
International journal of quality and service sciences
9
(
2017
)
2
,
pp. 218-228
Persistent link: https://www.econbiz.de/10011763027
Saved in:
8
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
9
Quality management practices and their effects on the performance of public hospitals
Xiong, Jingjing
;
He, Zhen
;
Deng, Yujia
;
Zhang, Min
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 383-401
Persistent link: https://www.econbiz.de/10011772138
Saved in:
10
Maturity model of procurement and supply management in small and medium-size enterprises : a benchmarking of hospitals and metal-mechanic companies
Tontini, Gérson
;
Carvalho, Luciano Castro da
; …
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 315-333
Persistent link: https://www.econbiz.de/10011623925
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