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~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Customer value"
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Kundenzufriedenheit
Kundenwert
2,509
Customer value
2,435
Beziehungsmarketing
1,439
Relationship marketing
1,438
Consumer behaviour
619
Konsumentenverhalten
619
Betriebliche Wertschöpfung
554
Value creation
554
Customer integration
300
Kundenintegration
300
Customer satisfaction
297
Service quality
264
Dienstleistungsqualität
261
Marketingmanagement
227
Theorie
225
Theory
225
Marketing management
224
Lieferantenmanagement
187
Supplier relationship management
187
customer value
166
Deutschland
150
Germany
149
B-to-B-Marketing
142
Business-to-business marketing
142
Kundenmanagement
138
Brand management
136
Markenführung
136
USA
134
United States
133
Service-dominant logic
126
Brand image
124
Markenimage
124
Service-Dominant Logic
124
Value co-creation
109
Social Web
89
Social web
89
Einzelhandel
80
Marketing
80
Messung
79
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143
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39
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Article
259
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34
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246
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246
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13
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5
Graue Literatur
4
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3
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2
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1
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English
273
German
20
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Gallarza, Martina G.
6
Gil Saura, Irene
5
Le Nguyen Hau
4
Sesé, F. Javier
4
Al Haj Eid, Mohammad Badi’
3
Dandis, Ala' Omar
3
Del Chiappa, Giacomo
3
Gligor, David M.
3
Itani, Omar S.
3
Matzler, Kurt
3
Mostafa Rasoolimanesh, S.
3
Pham Ngoc Thuy
3
Vera, Jorge
3
Verhoef, Peter C.
3
Ahn, Jiseon
2
Arteaga, Francisco
2
Arteaga-Moreno, Francisco
2
Cheung, Fung Yi Millissa
2
Chon, Kaye
2
Dedeoğlu, Bekir Bora
2
Edvardsson, Bo
2
Eriksson, Maria
2
Guo, Lin
2
Hao, Fei
2
Hinterhuber, Hans H.
2
Hollebeek, Linda D.
2
Ingelsson, Pernilla
2
Keränen, Joona
2
Kibos, Kiprop Eric
2
Kim, Eojina
2
Kleinaltenkamp, Michael
2
Kusumawati, Andriani
2
Langat, Kipkirui Daniel
2
McColl-Kennedy, Janet R.
2
McManus, Lisa
2
Ngo, Liem Viet
2
O'Cass, Aron
2
Odunga, Mukoswi Robert
2
Prohl-Schwenke, Katharina
2
Raab, Gerhard
2
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Shaker Verlag
1
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Journal of retailing and consumer services
17
International journal of hospitality management
16
The journal of services marketing
7
Journal of business research : JBR
6
The service industries journal
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service research : JSR
5
The TQM journal : the international review of organizational improvement
5
Tourism management : research, policies, practice
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of vacation marketing
4
Service business
4
Cogent business & management
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of contemporary hospitality management
3
International journal of leisure and tourism marketing : IJLTM
3
International journal of services and operations management
3
Journal of air transport management
3
Journal of the Academy of Marketing Science
3
Management decision : MD
3
Expert journal of marketing
2
International journal of electronic commerce : IJEC
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of retail & distribution management
2
International journal of services, economics and management
2
Journal of business-to-business marketing
2
Journal of consumer behaviour : an international research review
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality and tourism insights
2
Journal of hospitality marketing & management
2
Journal of marketing management : MM
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of service management
2
Journal of strategic marketing
2
Journal of travel and tourism marketing
2
Kundenorientierte Unternehmensführung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung
2
Service Value als Werttreiber : Konzepte, Messung und Steuerung
2
The journal of product & brand management
2
Total quality management & business excellence
2
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ECONIS (ZBW)
293
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201
Measuring users' value experience on a travel website (e-value) : what value is cocreated by the user?
Mohd-Any, Amrul Asraf
;
Winklhofer, Heidi
;
Ennew, …
- In:
Journal of travel research : a quarterly publication of …
54
(
2015
)
4
,
pp. 496-510
Persistent link: https://www.econbiz.de/10011296030
Saved in:
202
Value cocreation in service interactions : dimensions and antecedents
Neghina, Carmen
;
Caniëls, Marjolein
;
Bloemer, Johanna M.
; …
- In:
Marketing theory
15
(
2015
)
2
,
pp. 221-242
Persistent link: https://www.econbiz.de/10011494612
Saved in:
203
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
204
Service quality and customer satisfaction of a UAE-based airline : an empirical investigation
Hussain, Rahim
;
Al Nasser, Amjad
;
Hussain, Yomna K.
- In:
Journal of air transport management
42
(
2015
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010481732
Saved in:
205
The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction
Eid, Riyad
;
El-Gohary, Hatem
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 477-488
Persistent link: https://www.econbiz.de/10010486204
Saved in:
206
The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei
;
Aham-Anyanwu, Nnanyelugo
;
Tevrizci, Cemal
; …
- In:
Electronic commerce research
15
(
2015
)
4
,
pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
Saved in:
207
Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry
Shahin, Arash
;
Shahiverdi, Somayeh Mohammadi
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
5
,
pp. 857-873
Persistent link: https://www.econbiz.de/10011401430
Saved in:
208
The visiting motivation, perceived value and future behavioural intentions of winery tourists
Yeh, Tsu-ming
;
Jeng, Mei-yuan
- In:
International journal of services and operations management
21
(
2015
)
3
,
pp. 354-369
Persistent link: https://www.econbiz.de/10011403696
Saved in:
209
An examination of the online service-profit chain
Bressolles, Grégory
;
Durrieu, Francois
;
Deans, Kenneth R.
- In:
International journal of retail & distribution management
43
(
2015
)
8
,
pp. 727-751
Persistent link: https://www.econbiz.de/10011443498
Saved in:
210
The efficacy of shopping value in predicting destination loyalty
Sirakaya-Turk, Ercan
;
Ekinci, Yuskel
;
Martin, Drew
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1878-1885
Persistent link: https://www.econbiz.de/10011384159
Saved in:
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