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~subject:"Online retailing"
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Online retailing
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Journal of business research : JBR
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Electronic commerce research
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of hospitality management
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Journal of retailing and consumer services
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ECONIS (ZBW)
12
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1
Retailer response to negative online consumer reviews : how can damaged trust be effectively repaired?
Wan, Yan
;
Zhang, Yifan
;
Wang, Fengting
;
Yuan, Yufei
- In:
Information technology and management
24
(
2023
)
1
,
pp. 37-53
Persistent link: https://www.econbiz.de/10014252001
Saved in:
2
Online consumer reviews of a sport product : an alternative path to understanding brand associations
Williams, Antonio S.
;
Heo, Yoon
;
Choi, Jun Woo
; …
- In:
Sport, Business and Management : an international …
13
(
2023
)
5
,
pp. 530-547
Persistent link: https://www.econbiz.de/10014380739
Saved in:
3
Extremely negative ratings and online
consumer
review
helpfulness : the moderating role of product quality signals
Filieri, Raffaele
;
Raguseo, Elisabetta
;
Vitari, Claudio
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
4
,
pp. 699-717
Persistent link: https://www.econbiz.de/10012492573
Saved in:
4
Understanding the influence of submission devices on online consumer reviews : a comparison between smartphones and PCs
Zhu, Dong Hong
;
Deng, Zhong Zhun
;
Chang, Ya Ping
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012238339
Saved in:
5
When the performance comes into play : the influence of positive online consumer reviews on individuals' post-consumption responses
Hernández Ortega, Blanca
- In:
Journal of business research : JBR
113
(
2020
),
pp. 422-435
Persistent link: https://www.econbiz.de/10012230515
Saved in:
6
OBIM : a computational model to estimate brand image from online
consumer
review
Mitra, Satanik
;
Jenamani, Mamata
- In:
Journal of business research : JBR
114
(
2020
),
pp. 213-226
Persistent link: https://www.econbiz.de/10012257483
Saved in:
7
Scores vs. stars : a regression discontinuity study of online consumer reviews
Wang, Wenche
;
Li, Fan
;
Yi, Zelong
- In:
Information & management : the internat. journal of …
56
(
2019
)
3
,
pp. 418-428
Persistent link: https://www.econbiz.de/10012005347
Saved in:
8
Intensification in online consumer reviews : insights from Chinese
Ren, Wei
- In:
Technology mediated service encounters
,
(pp. 199-221)
.
2019
Persistent link: https://www.econbiz.de/10012057348
Saved in:
9
Good discounts earn good reviews in return? : effects of price promotion on online restaurant reviews
Zhu, Dong Hong
;
Zhang, Zhi Jie
;
Chang, Ya Ping
;
Liang, …
- In:
International journal of hospitality management
77
(
2019
),
pp. 178-186
Persistent link: https://www.econbiz.de/10011988504
Saved in:
10
Opinion evolution of online consumer reviews in the e-commerce environment
Wan, Yan
;
Ma, Baojun
;
Pan, Yu
- In:
Electronic commerce research
18
(
2018
)
2
,
pp. 291-311
Persistent link: https://www.econbiz.de/10011864127
Saved in:
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