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~subject:"Relationship marketing"
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Search: person:"SCHAARSCHMIDT, MARIO"
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Relationship marketing
Social Web
15
Social web
15
Corporate reputation
13
Firmenimage
13
Innovation management
10
Innovationsmanagement
10
Beziehungsmarketing
9
Reputation
9
Arbeitsverhalten
8
Open Source
8
Open source
8
Work behaviour
8
Arbeitskräfte
7
Customer integration
7
Innovation
7
Workforce
7
Consumer behaviour
6
Konsumentenverhalten
6
Unternehmen
6
Bundling strategy
5
Kundenintegration
5
Leistungsbündel
5
New product development
5
Competence
4
Customer satisfaction
4
Dienstleistungsqualität
4
Digitalisierung
4
Digitization
4
Internet marketing
4
Kompetenz
4
Kundenzufriedenheit
4
Mass Customization
4
Mass customization
4
Mitarbeiter
4
Online-Marketing
4
Open innovation
4
Personalbeschaffung
4
Prestige
4
Produktentwicklung
4
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English
9
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Schaarschmidt, Mario
9
Walsh, Gianfranco
4
Christ-Brendemühl, Sonja
3
Dose, David
2
Bertram, Matthias
1
Evanschitzky, Heiner
1
Hassan, Louise
1
Hoeber, Bjoern
1
Kilian, Thomas
1
Korflesch, Harald F. O. von
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Shiu, Edward
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European management journal
2
Psychology & marketing
2
International journal of innovation management
1
International journal of technology management : IJTM
1
Journal of business research : JBR
1
Journal of service management
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Journal of service research : JSR
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ECONIS (ZBW)
9
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1
Customer engagement in idea contests : emotional and behavioral consequences of idea rejection
Schaarschmidt, Mario
;
Dose, David
- In:
Psychology & marketing
40
(
2023
)
5
,
pp. 888-909
Persistent link: https://www.econbiz.de/10014290868
Saved in:
2
Digital presence in service recovery : the interactive effect of customer salutations and employee photographs in email signatures
Walsh, Gianfranco
;
Shiu, Edward
;
Schaarschmidt, Mario
; …
- In:
Psychology & marketing
39
(
2022
)
12
,
pp. 2361-2383
Persistent link: https://www.econbiz.de/10013465198
Saved in:
3
Customer integration, fairness perceptions, and silent endurance in digital versus human service interactions
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Dose, David
; …
- In:
European management journal
41
(
2023
)
1
,
pp. 34-46
Persistent link: https://www.econbiz.de/10014281789
Saved in:
4
Customer fairness perceptions in augmented reality-based online services
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of service management
33
(
2022
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10012797603
Saved in:
5
The impact of service employees' technostress on customer satisfaction and delight : a dyadic analysis
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of business research : JBR
117
(
2020
),
pp. 378-388
Persistent link: https://www.econbiz.de/10012286521
Saved in:
6
Customer interaction and innovation in hybrid offerings : investigating moderation and mediation effects for goods and services innovation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Evanschitzky, …
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 119-134
Persistent link: https://www.econbiz.de/10011855783
Saved in:
7
Transforming from service providers to solution providers : implications for provider-customer relationships and customer-induced solution innovation
Hoeber, Bjoern
;
Schaarschmidt, Mario
- In:
International journal of technology management : IJTM
73
(
2017
)
1/3
,
pp. 65-90
Persistent link: https://www.econbiz.de/10011690950
Saved in:
8
Customer-induced interactions and innovation in professional services : the case of software customisation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Bertram, Matthias
- In:
International journal of innovation management
19
(
2015
)
2
,
pp. 1-30
Persistent link: https://www.econbiz.de/10011309445
Saved in:
9
Impediments to customer integration into the innovation process : a case study in the telecommunications industry
Schaarschmidt, Mario
;
Kilian, Thomas
- In:
European management journal
32
(
2014
)
2
,
pp. 350-361
Persistent link: https://www.econbiz.de/10010364610
Saved in:
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