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~subject:"Relationship marketing"
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Search: subject:"Switching intentions"
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Relationship marketing
Consumer behaviour
20
Konsumentenverhalten
20
Switching intentions
10
Beziehungsmarketing
9
Customer satisfaction
8
Dienstleistungsqualität
8
Service quality
8
Kundenzufriedenheit
7
Switching behaviour
7
Wechselverhalten
7
switching intentions
6
Bank
4
Consumer switching intentions
3
Fusion
3
Merger
3
Perception
3
Wahrnehmung
3
banking
3
China
2
Consumer attitudes
2
Coronavirus
2
Customer defection
2
Customer retention
2
PLS-SEM
2
Switching costs
2
Verbrauchereinstellung
2
customer loyalty
2
customer perception
2
service quality
2
Absorptive capability (AC)
1
Acquisition
1
Actual switching
1
Age group
1
Air service failure
1
Air service recovery
1
Altersgruppe
1
Anthropomorphism
1
Arbeitsgruppe
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B-to-B-Marketing
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Azouri, Marwan
1
Banik, Shanta
1
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1
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1
Ha, Hong Youl
1
Hyun, Martin Yongho
1
Jovović, Milorad
1
Karatepe, Osman M.
1
Kim, Hyeon-Cheol
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Kim, Taegoo
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Lee, Gyehee
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Mannan, Mahafuz
1
Mijušković, Marija
1
Mišnić, Nikola
1
Mohiuddin, Md. Fazla
1
Narteh, Bedman
1
O’Keefe, Robert Martin
1
Pejović, Bojan
1
Rabbanee, Fazlul K.
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Sarker, Priodorshine
1
Senanu, Bright
1
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Asia Pacific business review
1
International journal of work innovation : IJWI
1
Journal of business research : JBR
1
Journal of central banking theory and practice
1
Journal of financial services marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of travel and tourism marketing
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ECONIS (ZBW)
9
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1
Banking sector reforms and customer
switching
intentions
: evidence from the Ghanaian banking industry
Senanu, Bright
;
Narteh, Bedman
- In:
Journal of financial services marketing
28
(
2023
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10014251393
Saved in:
2
Customer satisfaction and
switching
intentions
of banking services end-users in Montenegro
Jovović, Milorad
;
Mišnić, Nikola
;
Pejović, Bojan
; …
- In:
Journal of central banking theory and practice
12
(
2023
)
1
,
pp. 45-56
to return and become loyal, whereas dissatisfied and disappointed customers have
switching
intentions
. Therefore, the …
Persistent link: https://www.econbiz.de/10014312309
Saved in:
3
Millennials, COVID-19, and its impact on perception : the case of the banking system
Azouri, Marwan
;
Senechal, Sylvain
- In:
International journal of work innovation : IJWI
3
(
2022
)
3
,
pp. 289-315
Persistent link: https://www.econbiz.de/10014478619
Saved in:
4
Do perceptions of switching costs vary across customers' household purchase decision roles?
Tesfom, Goitom
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
4
,
pp. 511-529
Persistent link: https://www.econbiz.de/10013415455
Saved in:
5
Status demotion in hierarchical loyalty programs and its effects on switching : identifying mediators an moderators in the Chinese context
Banik, Shanta
;
Gao, Yongqiang
;
Rabbanee, Fazlul K.
- In:
Journal of business research : JBR
96
(
2019
),
pp. 125-134
Persistent link: https://www.econbiz.de/10011980730
Saved in:
6
Test of an integrative model of travel-related social media users'
switching
intentions
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
- In:
Service business
13
(
2019
)
2
,
pp. 339-361
Persistent link: https://www.econbiz.de/10012124325
Saved in:
7
The moderating roles of status of B2B evaluator and dependence in the switching costs :
switching
intentions
: performance causal chain in Korea
Ha, Hong Youl
- In:
Asia Pacific business review
23
(
2017
)
3
,
pp. 420-437
Persistent link: https://www.econbiz.de/10012153983
Saved in:
8
Customer satisfaction,
switching
intentions
, perceived switching costs, and perceived alternative attractiveness in Bangladesh mobile telecommunications market
Mannan, Mahafuz
;
Mohiuddin, Md. Fazla
;
Chowdhury, Nusrat
; …
- In:
South Asian journal of business studies
6
(
2017
)
2
,
pp. 142-160
Persistent link: https://www.econbiz.de/10011747772
Saved in:
9
Inter-satisfaction between website and Automated Call Distribution (ACD) systems
Hyun, Martin Yongho
;
Kim, Hyeon-Cheol
;
O’Keefe, …
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1039-1056
Persistent link: https://www.econbiz.de/10010469184
Saved in:
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