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~subject:"Service quality"
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Service quality
Taiwan
26
Consumer behaviour
8
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8
Beziehungsmarketing
6
Electric power industry
6
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Chen, Tser-yieth
4
Chang, Hong-sheng
1
Chen, Kuang-Cheng
1
Chou, Yu-Ting
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Deng, Ssu
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Liang, Ghi-Hsun
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Sung, Wei-Nown
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Tseng, Chien-ming
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International journal of electronic customer relationship management : IJECRM
2
Asia Pacific journal of marketing and logistics
1
Journal of international consumer marketing
1
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ECONIS (ZBW)
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1
Effect of channel integration quality on consumer responses within omni-channel retailing
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Wu, Hsueh Ling
;
Deng, Ssu
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
1
,
pp. 149-173
Persistent link: https://www.econbiz.de/10013553040
Saved in:
2
How public-issue-promoted and revenue-related types of social marketing influence customer-perceived value in Taiwan's banking industry
Chang, Hong-sheng
;
Chen, Tser-yieth
;
Tseng, Chien-ming
- In:
Journal of international consumer marketing
21
(
2009
)
1
,
pp. 35-49
Persistent link: https://www.econbiz.de/10003890675
Saved in:
3
Investigating of the causal relationship among Relational Selling Behaviors, Cause-Related Marketing and Consumer Value in the resort hotel
Chen, Tser-yieth
;
Sung, Wei-Nown
;
Chen, Kuang-Cheng
; …
- In:
International journal of electronic customer …
1
(
2007/08
)
4
,
pp. 402-420
Persistent link: https://www.econbiz.de/10003754392
Saved in:
4
Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-yieth
;
Chou, Yu-Ting
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 41-60
Persistent link: https://www.econbiz.de/10003754259
Saved in:
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