//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Izogo, Ernest Emeka"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Consumer behaviour
13
Konsumentenverhalten
13
Beziehungsmarketing
12
Customer satisfaction
12
Nigeria
12
Relationship marketing
12
Kundenzufriedenheit
11
Dienstleistungsqualität
9
Customer commitment
4
Dienstleistungssektor
4
Internet marketing
4
Online-Marketing
4
Relationship quality
4
Service industry
4
Social Web
4
Social web
4
Telecommunications
4
Telecommunications industry
4
Telekommunikation
4
Telekommunikationssektor
4
Viral marketing
4
Virales Marketing
4
Customer loyalty
3
Customer orientation
3
Expertise
3
Information sharing
3
Online retailing
3
Online-Handel
3
Service reliability
3
Attitudinal loyalty
2
Automotive industry
2
Bank
2
Confidence
2
Customer behaviour
2
Innovation adoption
2
Innovationsakzeptanz
2
Kfz-Industrie
2
Personal banking
2
Privatkundengeschäft
2
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
9
Aufsatz in Zeitschrift
9
Language
All
English
9
Author
All
Izogo, Ernest Emeka
9
Ogba, Ike-Elechi
2
Praedu, Chukwunonso
1
Reza, Abdi
1
Published in...
All
African journal of economic and management studies : AJEMS
2
International journal of quality & reliability management
2
African journal of business and economic research : AJBER
1
International journal of emerging markets
1
Journal of retailing and consumer services
1
Management research review
1
The TQM journal : the international review of organizational improvement
1
more ...
less ...
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Determinants of relationship quality and customer loyalty in retail banking : evidence from Nigeria
Izogo, Ernest Emeka
;
Reza, Abdi
;
Ogba, Ike-Elechi
; …
- In:
African journal of economic and management studies : AJEMS
8
(
2017
)
2
,
pp. 186-204
Persistent link: https://www.econbiz.de/10011734900
Saved in:
2
Customer loyalty in telecom service sector : the role of service quality and customer commitment
Izogo, Ernest Emeka
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011648817
Saved in:
3
Structural equation test of relationship quality : repurchase intention - willingness to recommend framework in retail banking
Izogo, Ernest Emeka
- In:
International journal of emerging markets
11
(
2016
)
3
,
pp. 374-394
Persistent link: https://www.econbiz.de/10011588174
Saved in:
4
Antecedents of attitudinal loyalty in a telecom service sector : the Nigerian case
Izogo, Ernest Emeka
- In:
International journal of quality & reliability management
33
(
2016
)
6
,
pp. 747-768
Persistent link: https://www.econbiz.de/10011591125
Saved in:
5
Should relationship quality be measured as a disaggregated or a composite construct?
Izogo, Ernest Emeka
- In:
Management research review
39
(
2016
)
1
,
pp. 115-131
Persistent link: https://www.econbiz.de/10011535920
Saved in:
6
Customers' service quality perception in automotive repair
Izogo, Ernest Emeka
- In:
African journal of economic and management studies : AJEMS
6
(
2015
)
3
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011474163
Saved in:
7
Determinants of attitudinal loyalty in Nigerian telecom service sector : does commitment play a mediating role?
Izogo, Ernest Emeka
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 107-117
Persistent link: https://www.econbiz.de/10010503921
Saved in:
8
Service quality, customer satisfaction and loyalty in automobile repair services sector
Izogo, Ernest Emeka
;
Ogba, Ike-Elechi
- In:
International journal of quality & reliability management
32
(
2015
)
3
,
pp. 250-269
Persistent link: https://www.econbiz.de/10010531022
Saved in:
9
An empirical assessment of customer switching behavior in the Nigerian telecom industry
Izogo, Ernest Emeka
- In:
African journal of business and economic research : AJBER
8
(
2013
)
1
,
pp. 61-82
Persistent link: https://www.econbiz.de/10009783121
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->