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Search: person:"Zhang, Tingting (Christina)"
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Service quality
Consumer behaviour
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Hotel industry
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7
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Zhang, Tingting
6
Lu, Lu
2
Zhang, Pei
2
Back, Robin M.
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Balderas-Cejudo, Adela
1
Bufquin, Diego
1
Buhalis, Dimitrios
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Cobanoglu, Cihan
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Fuchs, Galia
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International journal of hospitality management
5
International journal of contemporary hospitality management
1
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ECONIS (ZBW)
6
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1
The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry
Pizam, Abraham
;
Ozturk, Ahmet Bulent
;
Hacikara, Ahmet
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457836
Saved in:
2
Leveraging "human-likeness" of robotic service at restaurants
Lu, Lu
;
Zhang, Pei
;
Zhang, Tingting
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495033
Saved in:
3
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
4
Effects of hotel website photographs and length of textual descriptions on viewers' emotions and behavioral intentions
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241894
Saved in:
5
Measuring delightful customer experiences : the validation and testing of a customer delight scale along with its antecedents and effects
Torres, Edwin N.
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012241921
Saved in:
6
Generation Y's positive and negative eWOM : use of social media and mobile technology
Zhang, Tingting
;
Omran, Behzad Abound
;
Cobanoglu, Cihan
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 732-761
Persistent link: https://www.econbiz.de/10011687713
Saved in:
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