//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer focus"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
20
Relationship marketing
20
customer focus
17
Quality management
16
Qualitätsmanagement
16
Customer focus
11
Customer satisfaction
8
Dienstleistungsqualität
8
Kundenzufriedenheit
8
Service quality
8
Innovation
7
Innovation management
5
Innovationsmanagement
5
Strategic management
5
Strategisches Management
5
Structural equation model
5
Strukturgleichungsmodell
5
structural equation modelling
5
Consumer behaviour
4
Customer Focus
4
Firm performance
4
Konsumentenverhalten
4
Lieferantenmanagement
4
Supplier relationship management
4
Unternehmenserfolg
4
total quality management
4
Bank
3
Business model
3
Corporate culture
3
Geschäftsmodell
3
Knowledge management
3
Lieferkette
3
Marketing management
3
Marketingmanagement
3
SEM
3
Supply chain
3
Unternehmenskultur
3
Wissensmanagement
3
customer satisfaction
3
employee involvement
3
more ...
less ...
Online availability
All
Undetermined
20
Free
3
Type of publication
All
Article
39
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
39
Article
2
Arbeitspapier
1
Aufsatzsammlung
1
Graue Literatur
1
Non-commercial literature
1
Thesis
1
Working Paper
1
more ...
less ...
Language
All
English
38
Russian
1
Author
All
Madhani, Pankaj M.
3
Acquah, Innocent Senyo Kwasi
2
Chakraborty, Subhajit
2
Erkul, Muratcan
2
Kaynak, Hale
2
Nurul Fadly Habidin
2
Abrokwah-Larbi, Kwabena
1
Abu-Rumman, Ayman
1
Agyei-Boapeah, Henry
1
Ajitha, Aswathy Asokan
1
Al Shraah, Ata
1
Al-Madi, Faisal
1
AlJboor, Ayah Ahmad
1
Albors Garrigós, Jose
1
Alhammad, Fawwaz Ali Farhan
1
Anil, Anu P.
1
Ansong, Abraham
1
Arhin, Michael
1
Azar, Arman Safar Oghli
1
Bashar, Abul
1
Basu, Rana
1
Bhola, Prabha
1
Brown, Karen A.
1
Citrin, Alka
1
Dabestani, Reza
1
Dayan, Mumin
1
Demil, Benoît
1
Di Benedetto, C. Anthony
1
Erskine-Sackey, Nancy M.A.
1
Evans, Richard
1
Everett, Robert
1
Gavareshki, Mohammad Hosein Karimi
1
Gnankob, Robert Ipiin
1
Han, Simeng
1
Harish U. C.
1
Hidayat, Kadarisman
1
Husain, Zafar
1
Isoherranen, Ville
1
Issau, Kassimu
1
Jusoh, Osman
1
more ...
less ...
Published in...
All
Quality management journal : QMJ
3
The TQM journal : the international review of organizational improvement
3
International journal of business excellence
2
Journal of operations management
2
The journal of business & industrial marketing
2
African journal of economic and management studies
1
Economics : the strategy and practice : ESP
1
GITAM journal of management : a quarterly publication of GITAM Institute of Management
1
International journal of agile systems and management : IJASM
1
International journal of applied business and economic research
1
International journal of business innovation and research : IJBIR
1
International journal of critical accounting : IJCA
1
International journal of economics and financial issues : IJEFI
1
International journal of electronic customer relationship management : IJECRM
1
International journal of learning and change : IJLC
1
International journal of management concepts and philosophy : IJMCP
1
International journal of productivity and quality management : IJPQM
1
International journal of services and operations management : IJSOM
1
International journal of work innovation : IJWI
1
Journal for global business advancement : JGBA
1
Journal of business ethics : JOBE
1
Journal of business research : JBR
1
Journal of central banking theory and practice
1
Journal of enterprising culture
1
Journal of retailing
1
Journal of retailing and consumer services
1
Modern economy
1
Research-technology management
1
Strategic entrepreneurship journal : SEJ
1
The service industries journal
1
Total quality management & business excellence
1
more ...
less ...
Source
All
ECONIS (ZBW)
39
Showing
1
-
10
of
39
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of
customer-focus
on the performance of business organizations : evidence from SMEs in an emerging West African economy
Abrokwah-Larbi, Kwabena
- In:
African journal of economic and management studies
15
(
2024
)
1
,
pp. 31-59
Persistent link: https://www.econbiz.de/10014519772
Saved in:
2
Strategic positioning and is it a useful construct in improving performance of microfinance institutions in Kenya
Kapukha, Jackline Nekesa
;
Makau, Muathe Stephen
-
2023
Persistent link: https://www.econbiz.de/10014420295
Saved in:
3
The interplay between supplier management practices and customer satisfaction : an empirical investigation of the banking industry in a developing country
Bashar, Abul
;
Rahman, Md. Mahbubur
;
Sakib, Md. Nazmus
- In:
Quality management journal : QMJ
31
(
2024
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10014545249
Saved in:
4
Organisational learning and
customer
focus
: implications on firm performance in the hotel industry
Issau, Kassimu
;
Gnankob, Robert Ipiin
;
Ansong, Abraham
; …
- In:
International journal of work innovation : IJWI
4
(
2023
)
2
,
pp. 116-132
Persistent link: https://www.econbiz.de/10014478750
Saved in:
5
Business customer experience in B2B2C service settings : a scale development
Rejikumar G.
;
Ajitha, Aswathy Asokan
- In:
The journal of business & industrial marketing
38
(
2023
)
4
,
pp. 886-904
Persistent link: https://www.econbiz.de/10014227511
Saved in:
6
How to invest in total quality management practices for enhanced operational performance : findings from PLS-SEM and fsQCA
Acquah, Innocent Senyo Kwasi
;
Quaicoe, Judith
;
Arhin, …
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1830-1859
Persistent link: https://www.econbiz.de/10014380884
Saved in:
7
Impact of
customer
focus
on technology leadership via technology development capability : a moderated mediation model
Husain, Zafar
;
Dayan, Mumin
;
Sushil
;
Di Benedetto, C. …
- In:
The journal of business & industrial marketing
37
(
2022
)
2
,
pp. 282-293
Persistent link: https://www.econbiz.de/10012798411
Saved in:
8
Factors affecting the cost of poor quality management in the South African manufacturing sector : structural equation modelling
Makhanya, Bheki B.S.
;
Nel, Hannelie
;
Pretorius, Jan …
- In:
International journal of learning and change : IJLC
14
(
2022
)
5/6
,
pp. 600-624
Persistent link: https://www.econbiz.de/10013419403
Saved in:
9
The impact of quality management practices on knowledge management processes : a study of a social security corporation in Jordan
Al Shraah, Ata
;
Abu-Rumman, Ayman
;
Al-Madi, Faisal
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
4
,
pp. 605-626
Persistent link: https://www.econbiz.de/10013342915
Saved in:
10
The improvement of firm performance and sustainability : militancy,
customer
focus
, and bank agent experience as a moderating agent
Rumahorbo, Osbal Saragi
;
Suhadak
;
Solimun
;
Hidayat, …
- In:
International journal of business innovation and …
28
(
2022
)
4
,
pp. 542-560
Persistent link: https://www.econbiz.de/10013343665
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->