Masudin, Ilyas; Hanifah, Yulyetha Kurnia Putri; Dewi, … - In: Logistics 6 (2022) 3, pp. 1-23
uses the integration of the SIPA method and Kano Modification. Both SIPA and Kano can determine priority and effective … performance of the two logistics services. A dynamic cycle of service attributes encourages using Kano Modification in this study …