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Search: isPartOf:"Service Business"
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Dienstleistungsqualität
117
Service quality
116
Consumer behaviour
107
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107
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95
Customer satisfaction
94
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Trimi, Silvana
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Le Nguyen Hau
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Montoro-Sánchez, Ángeles
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Su, Che-Jen
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Akehurst, Gary
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An, Myungsook
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Lee, Gyehee
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Pham Ngoc Thuy
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Service business
517
Service business : an international journal
138
Service Business
70
Service business model innovation in the healthcare and hospital management : models, strategies, tools
15
Forum Dienstleistungsmanagement
2
Camilleri, M.A. & Troise, C. (2022). Live support by chatbots with artificial intelligence: A future research agenda. Service Business
1
Visnjic Kastalli, I., B. Van Looy and A. Neely. 2013. Steering Manufacturing Firms Towards Service Business Model Innovation. California Management Review 56(1): 100-123
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ECONIS (ZBW)
531
OLC EcoSci
143
RePEc
70
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41
Adolescents' attempts at influence and self-reported errors in family vacation decisions : a cross-regional study
Su, Che-Jen
;
Lan, Yi-Fang
;
Lorgnier, Nicolas G. A.
; …
- In:
Service business
17
(
2023
)
4
,
pp. 879-911
Persistent link: https://www.econbiz.de/10014504660
Saved in:
42
Exploring robot service quality priorities for different levels of intimacy with service
Chiang, Ai-Hsuan
;
Chou, Szu-Yu
- In:
Service business
17
(
2023
)
4
,
pp. 913-935
Persistent link: https://www.econbiz.de/10014504669
Saved in:
43
Doing good for good : how does corporate social responsibility drive customer citizenship behavior? : the mediation of engagement, trust, and identification
Wu, Shih-Hao
;
Huang, Stephen Chi-Tsun
;
Tsai, Ching-Yi Daphne
- In:
Service business
17
(
2023
)
4
,
pp. 937-962
Persistent link: https://www.econbiz.de/10014504674
Saved in:
44
What makes viewers engage in live streaming shopping during and after the pandemic : an affordance perspective
Li, Ping
;
Lee, Seoyoun
;
Lee, Kyung Young
;
Yang, Sung-Byung
- In:
Service business
17
(
2023
)
4
,
pp. 963-1000
Persistent link: https://www.econbiz.de/10014504685
Saved in:
45
Underscoring trainer's lack of effort or talent in service failure of personal fitness training : customers' negative word-of-mouth response
Park, Sangchul
;
Lee, Hyun-Woo
;
Nite, Calvin
- In:
Service business
17
(
2023
)
4
,
pp. 1025-1050
Persistent link: https://www.econbiz.de/10014504697
Saved in:
46
Using machine learning to explore the determinants of service satisfaction with online healthcare platforms during the COVID-19 pandemic
Liu, Chengyu
;
Li, Yan
;
Fang, Mingjie
;
Liu, Feng
- In:
Service business
17
(
2023
)
2
,
pp. 449-476
Persistent link: https://www.econbiz.de/10014333823
Saved in:
47
User psychological states and enterprise information systems adoption : evidence from the United States, Zimbabwe, South Korea, and Paraguay
Lee, Sang-Heui
;
Fogliasso, Christine E.
;
Jung, Seunghye
; …
- In:
Service business
17
(
2023
)
2
,
pp. 477-497
Persistent link: https://www.econbiz.de/10014333825
Saved in:
48
A value-based view of the smart PSS adoption : a study of smart kitchen appliances
Yu, Ying
;
Sung, Tung-Jung
- In:
Service business
17
(
2023
)
2
,
pp. 499-527
Persistent link: https://www.econbiz.de/10014333833
Saved in:
49
Does destination advertisement affect travel motivation, emotion regulation, and visit intention formation?
Tan, Wee Kheng
;
Fan, Chia-Hua
- In:
Service business
17
(
2023
)
2
,
pp. 579-606
Persistent link: https://www.econbiz.de/10014333838
Saved in:
50
Driving circular tourism pathways in the post-pandemic period : a research roadmap
González-Sánchez, Rocío
;
Alonso-Muñoz, Sara
; …
- In:
Service business
17
(
2023
)
3
,
pp. 633-668
Persistent link: https://www.econbiz.de/10014333848
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