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Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
14
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ECONIS (ZBW)
14
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1
The emotional verge : when enough is enough in email conversations
Svensson, Martin G. A.
;
Westelius, Alf
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 309-342)
.
2013
Persistent link: https://www.econbiz.de/10010222104
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2
Affective displays in e-mail communication : evidence from the lab and the field
Belkin, Liuba Y.
;
Kurtzberg, Terri R.
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 279-308)
.
2013
Persistent link: https://www.econbiz.de/10010222108
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3
"My boss is probably the devil!" : exploring employees' online vents
Shoss, Mindy K.
;
Maurer, Allison H.
;
Rupprecht, Elizabeth A.
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 249-277)
.
2013
Persistent link: https://www.econbiz.de/10010222110
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4
Brief emotional vocal expressions : proxies for decision making in emergency calls?
Svensson, Martin G. A.
;
Lindström, Erik
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 227-248)
.
2013
Persistent link: https://www.econbiz.de/10010222114
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5
Lagged influences of customer mistreatment on employee mood : moderating roles of maladaptive emotion regulation strategies
Zhan, Yujie
;
Wang, Mo
;
Shi, Junqi
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 203-224)
.
2013
Persistent link: https://www.econbiz.de/10010222118
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6
Emotional labour and its consequences : the moderating effect of emotional intelligence
Prentice, Catherine
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 187-201)
.
2013
Persistent link: https://www.econbiz.de/10010222123
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7
Service employees' trait authenticity and customer satisfaction
Yagil, Dana
;
Medler-Liraz, Hana
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 169-185)
.
2013
Persistent link: https://www.econbiz.de/10010222125
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8
Pictures of facial affect-ulm (PFA-U) : a new FACS-based set of pictures for basic emotions
Limbrecht-Ecklundt, Kerstin
;
Hoffmann, Holger
;
Walter, …
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 153-168)
.
2013
Persistent link: https://www.econbiz.de/10010222128
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9
A theoretical examination of mixed group mood : the construct and its performance consequences
Walter, Frank
;
Vogel, Bernd
;
Menges, Jochen
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 119-151)
.
2013
Persistent link: https://www.econbiz.de/10010222225
Saved in:
10
The ARM model to develop emotion-related abilities (ability EI)
Scherl, Wolfgang G.
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 87-115)
.
2013
Persistent link: https://www.econbiz.de/10010222227
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