Search Results - person:"Abdur Rehman, Mohsin"

The dilemma of millennial Muslims towards financial management : an Islamic financial literacy perspective

Osman, Ismah; Sharifah Faigah Syed Alwi; Rehman, Mohsin … - In: Journal of Islamic marketing 15 (2024) 1, pp. 59-78

Persistent link: https://www.econbiz.de/10014451845

Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information

Rehman, Mohsin Abdur; Park-Poaps, Haesun; Lodhi, Rab Nawaz - In: Services marketing quarterly 43 (2022) 2, pp. 206-225

Persistent link: https://www.econbiz.de/10013178034

Let's get acquainted : an empirical study on takaful customer-service provider relationships from Saudi Arabian perspectives

Osman, Ismah; Rehman, Mohsin Abdur; Sajid Mohy ul din; … - In: Journal of Islamic marketing 13 (2022) 11, pp. 2209-2231

Persistent link: https://www.econbiz.de/10013536297

Green HRM promotes higher education sustainability : a mediated-moderated analysis

Abbas, Zuhair; Sarwar, Shagufta; Rehman, Mohsin Abdur; … - In: International journal of manpower 43 (2022) 3, pp. 827-843

Persistent link: https://www.econbiz.de/10013358985

The influence of course experience, satisfaction, and loyalty on students' word-of-mouth and re-enrolment intentions

Rehman, Mohsin Abdur; Woyo, Erisher; Akahome, Joy Eghonghon - In: Journal of marketing for higher education 32 (2022) 2, pp. 259-277

Persistent link: https://www.econbiz.de/10013483261

Revisiting the corporate image through service quality and relationship marketing : an empirical evidence from Malaysian and Saudi Arabian Takaful customers

Abdur Rehman, Mohsin; Khan, Sadaf; Osman, Ismah; Aziz, … - In: Journal of Islamic Accounting and Business Research 12 (2021) 6, pp. 849-871

Purpose: This study aims to test a proposed model based on a combination of the relationship marketing and service quality dimensions as predictors of corporate image and customer loyalty via corporate reputation in the Takaful context. More importantly, this study compares the Takaful...

Persistent link: https://www.econbiz.de/10012640563

Let’s get acquainted : an empirical study on <i>takaful</i> customer-service provider relationships from Saudi Arabian perspectives

Osman, Ismah; Abdur Rehman, Mohsin; Mohy Ul Din, Sajid; … - In: Journal of Islamic Marketing 13 (2021) 11, pp. 2209-2231

Purpose: This study aims to examine a proposed model based on a combination of relationship marketing and service quality dimensions as a significant predictor of corporate image. More importantly, it attempts to identify whether corporate reputation mediates the relationship between and...

Persistent link: https://www.econbiz.de/10012640677

Exploring customer's mobile banking experiences and expectations among generations X, Y and Z

Shams, Ghazal; Rehman, Mohsin Abdur; Samad, Sarminah; … - In: Journal of financial services marketing : JFSM 25 (2020) 1/2, pp. 1-13

Persistent link: https://www.econbiz.de/10012298246

The impact of the magnitude of service failure and complaint handling on satisfaction and brand credibility in the banking industry

Shams, Ghazal; Rehman, Mohsin Abdur; Samad, Sarminah; … - In: Journal of financial services marketing : JFSM 25 (2020) 1/2, pp. 25-34

Persistent link: https://www.econbiz.de/10012298251

Hospitality-based service recovery, outcome favourability, satisfaction with service recovery and consequent customer loyalty: an empirical analysis

Shams, Ghazal; Rather, Raouf; Abdur Rehman, Mohsin; … - In: International Journal of Culture, Tourism and … 15 (2020) 2, pp. 266-284

Purpose In recent studies, tourism scholars focussed more on service failure and recovery. Thus satisfaction with service recovery (SSR) and outcome favourability in conjunction with service recovery (SR) and customers’ behavioural intention was given very little attention, while they are very...

Persistent link: https://www.econbiz.de/10014768480